Moritz Kia Fort Worth

I hate buying cars because of the run around game! This was the best experience I've had. I went in and told them what I wanted and the payment I could do, within an hour I was in the finance office purcha was the best experience I've had. I went in and told them what I wanted and the payment I could do, within an hour I was in the finance office purchasing my car. No games or run around. Best ever! More

My husband and I were in the market for a 2012 Kia Soul, after not finding the model we wanted locally we drove over 300 miles to Dallas to Central Kia. After a terrible experience there we found Moritz Kia after not finding the model we wanted locally we drove over 300 miles to Dallas to Central Kia. After a terrible experience there we found Moritz Kia online and decided to give them a shot since we had already driven so far. When we got to the dealership we met Mario who was very pleasant. We told him about our experience with Central and he assured us that would not be the outcome at Moritz. They did not have the model that we were interested in even though the website showed several, apparently they were pre sold. But he said we could work out a deal on a higher model. We found three options and picked the one that worked best for us. Mario assured us that we would work something out since we had driven so far. We told him the price that 2 other dealerships had offered for our trade and what we were willing to spend monthly. Mario tried to pressure us into spending more than we wanted monthly, but we knew what we wanted to spend. After several back and forth negotiations we were under the impression that we had come to an arrangement, which was still more than we really wanted to spend, but we agreed and he sent us to the financing department. We met with Dean and thought we were sitting down to sign papers and leave with our car, wrong. We sat in the financing department for over 2 hours only to find out that the deal we agreed on had not even been finalized. By this time we had already been at the dealership for 4 hours. After waiting for another hour Dean presented us with yet another offer that we had previously told Mario we would not accept. We picked up our things to walk out and tried to get our keys back from Mario only to be told that if we would come back on Monday he was sure he could make the deal work. We expressed our frustrations which were ignored. Why he thought we would drive 10 hours round trip AGAIN after we sat in the sales department for over 2 hours and the financing department for over 3 hours only to leave without a car and beyond angry I have no idea. I feel that we were lied to, and were being pressured to take a deal that was unacceptable. Needless to say but we will not be visiting Moritz Kia in the future and will warn our friends/family in the area to do the same. The only saving grace of this dealership for us was meeting Dean Priest and hearing his amazing story. More

I found a vehicle that I was interested in on the dealership website. I called to confirm that the car was still available and inquire about some specifics about the car. The salesman assured me th dealership website. I called to confirm that the car was still available and inquire about some specifics about the car. The salesman assured me that the car was still available. I explained that I would be driving a long distance to see that vehicle. When I got there, I was told that the vehicle had sold the previous weekend, but, they had some different vehicles that they would like to show me. Needlesstosay, I walked out and will NEVER go to a Moritz dealership for any reason. This was a huge waste of my time and my gas. I would rather have my teeth drilled with no anesthesia than deal with car salesman. More

5 star experiance from the beginning of the sale through the financing process. No hassles at all. One the most outstnading car buying experinaces ever experianced. If your looking for a Kia the Moritz org the financing process. No hassles at all. One the most outstnading car buying experinaces ever experianced. If your looking for a Kia the Moritz organization should be your only choice period! More