Moritz Chevrolet
Fort Worth, TX
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1,529 Reviews of Moritz Chevrolet
Amazing Customer Service and Care Roberto Arevalo did an amazing job at finding the Equinox that met all my needs. He takes great care of his customers. Highly recommend him! Roberto Arevalo did an amazing job at finding the Equinox that met all my needs. He takes great care of his customers. Highly recommend him! More
Service Department This service department is by far the worst of the worst. We have had our 2015 Chevy 1500 Country truck sent in for oil changes with scheduled appoint This service department is by far the worst of the worst. We have had our 2015 Chevy 1500 Country truck sent in for oil changes with scheduled appointment and it still takes 8 hours to do it. We asked for a loaner vehicle since we work out of our truck and we were told "there was no loaner vehicle". Did receive call from General Manager, apologizing and assuring our next visit would not be the same experience. More
Internet Sales The first response for my internet inquiry was very poor, but once David Carlton took over I was provided with all the information I requested in a ti The first response for my internet inquiry was very poor, but once David Carlton took over I was provided with all the information I requested in a timely manner. David was polite and very quick to respond to all of my questions via email. Unfortunately I had planned on flying in and driving a C7 back to Colorado, but the weather did not cooperate. Although my plans fell through this time, I would not hesitate to do business with Moritz Chevrolet in the future. However contact the sales team direct, you won't get a good response from the request more info / lock in your price links on the website or inquiry from cargurus.com More
Treated Like A King at Moritz Chevrolet I walked into the dealership and was greeted warmly. I interacted with one of the owners, the general manager, and .several friendly staff members. Ma I walked into the dealership and was greeted warmly. I interacted with one of the owners, the general manager, and .several friendly staff members. Made a deal on the Chevy Colorado and am thrilled with the experience. My thanks to Jim Hardick, John Bean and Roberto Arevalos for making this so painless. More
Great service. I have been having my truck serviced by the guys at Moritz since 2008. There are closer dealership options for me but none that I can trust as much. D I have been having my truck serviced by the guys at Moritz since 2008. There are closer dealership options for me but none that I can trust as much. Dennis and Mitch have always been fair and service is fast. Today I was in and out in just over an hour for an evap solenoid. So thanks to everyone there for being fast , fair and friendly. More
Outstanding Service I've always had great service with Moritz when I've taken in my Camaro for service. Each and every Service Manager/Tech has been very friendly and ha I've always had great service with Moritz when I've taken in my Camaro for service. Each and every Service Manager/Tech has been very friendly and has never talked down to me. They treat me with the utmost respect and always explain things to me. They take the time to tell me what needs to be done and how long it will take. I would highly recommend Moritz to my friends for a new car or just to even have service done on their Vehicle. They treat my car as if it was their own. More
They say what they do & do what they! It has been my experience they will go the extra mile to maintain an amiable relationship because you are one of their customers without diminishing t It has been my experience they will go the extra mile to maintain an amiable relationship because you are one of their customers without diminishing the Quality of the work they are accomplishing for you!! More
Moritz Chevrolet Service Department The Service Department managed by Dennis Williams is the very best and most professional I have ever dealt with in my many, many years of owning autom The Service Department managed by Dennis Williams is the very best and most professional I have ever dealt with in my many, many years of owning automobiles. From the time I see my Service Advisor Ryan Byars until the service is completed my car is treated like it was their own. I never hesitate to have any concern resolved by Dennis's team. I have recommended many of my friends and associates to Moritz's Sales and Service Departments and they have too been thoroughly pleased with their results and how everyone goes the extra mile to assure customer satisfaction. I very highly recommend Moritz Chevrolet for any of your car needs. More
Bought a car from Juan Martinez excellent customer service!! I even recommeded him to a friend and she bougtht a vehicle there also and loved the service. He is pleasant and kind excellent customer service!! I even recommeded him to a friend and she bougtht a vehicle there also and loved the service. He is pleasant and kind. I was very comfortable dealing with him. More
Filing a formal complaint Just purchased a 2015 Silverado LT 4X4 RockRidge with a price tag of $68,000. Now with only 8,000 miles the engine is shaking very badly until I put Just purchased a 2015 Silverado LT 4X4 RockRidge with a price tag of $68,000. Now with only 8,000 miles the engine is shaking very badly until I put it in neutral and rev it up repeatedly, then it starts to smooth out but has the Check Engine light "on". Took it to Service this morning and Chris Lovelady told me they are very busy, would be later this evening before they could get to it. Asked me if I had an appointment? I said "I need an appointment for a brand new truck that I just bought from you and it wont hardly run and has the Check Engine light on"? I told him to just forget it, I'm leaving. He came out to my truck and asked if I wanted him to SEE if he could get me a loaner car. I'll never go back even though I bought it there. I'll find another dealership Rod Techmeyer More