Morehead Honda
Newburgh, NY
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The salesmen are sneaky and the service department is rude.If you have any type of arrangement regarding a trade, get all the details in writing.I purchased a brand-new vehicle CASH plus trade.It seems i rude.If you have any type of arrangement regarding a trade, get all the details in writing.I purchased a brand-new vehicle CASH plus trade.It seems if there is no lease involved they could care less about you when you leave the building.I found many cosmetic defects on the vehicle,the moonroofs gasket was not on completely,allowing water to leak in and saturate the roof liner and leather seats Etc...Many of the panels throughout the vehicle were no snapped in and popped out,which I popped in myself.The sunvisor fell off the roof ten minutes after I drove it off the lot.They fixed it but I would expect such a vehicle to be pristine.Also,this is my first brand new vehicle,it had 150 miles on it.I was'nt sure if that is normal or not so I did'nt mention it.The dealership wanted to swap out after market rims with the originals so I brought the originals in.I asked if they could do the swap since I had no time to do it myself because of work,they gave me back rims with no tires.The agreement was a swap,not a return of just rims.I was told stories about the situation and the parts manager was VERY rude.This dealership "Does mooore for you" not to come back.My salesman was nice to us,but did not follow through with a promised phone call.If I were you,I would count my fingers after shaking the hands of these salesmen. NOT SATISFIED More
Tommy Loving in Sales was very thorough and knowledgable about the vehicle and very pleasant to work with. Dan Hoye was also very nice to work with, he explained everything about the purchase, options, and about the vehicle and very pleasant to work with. Dan Hoye was also very nice to work with, he explained everything about the purchase, options, and financing details very clearly. The overall sales experience was excellent. More
I was very impressed in the way I was treated by the staff . Service Rep. Pam Morrill was truly concerned in the importance of fixing my Civic; she went above and beyond of what I expected. The Custom staff . Service Rep. Pam Morrill was truly concerned in the importance of fixing my Civic; she went above and beyond of what I expected. The Customer Service waiting area was also over the top. Everything to make your stay there more pleasant was at your finger tips. Thank You Morehead Honda. Bill Kinzel More
Tommy Loving was recommended to me by a co worker. I called him on a thursday with an interest in leasing 2 civics. He was friendly, knowlegeable and helpful. He took care of all our needs and helped called him on a thursday with an interest in leasing 2 civics. He was friendly, knowlegeable and helpful. He took care of all our needs and helped to put our sons in a new civics. The dealership gave us excellent service and I would definitely recommend Morehead Honda and especially Tommy Loving to my friends. More
My husband and I went to the Honda dealer to just LOOK having heard good things about this dealer and the Vehicles. Upon entering we encountered Mr Loving who was exceptional, in his knowledge of the ve having heard good things about this dealer and the Vehicles. Upon entering we encountered Mr Loving who was exceptional, in his knowledge of the vehicles and our needs and concerns. He helped us showings us different qualities on the specific models we were interested in. He was friendly, not overbearing, and not the TYPICAL car salesman just trying to make a sale. Our experiance was amazing with all the personnell we encountered at MOREHEAD HONDA. More
Hey what can i say, Well let me begain since 1985 I've bought 7 cars, jeep,ford,dodge,hyundai- Now a Honda/Civic2012- Great exp. with this dealership, Tommy Loving-salesman GREAT!!!!!! ***** Sales manager bought 7 cars, jeep,ford,dodge,hyundai- Now a Honda/Civic2012- Great exp. with this dealership, Tommy Loving-salesman GREAT!!!!!! ***** Sales manager- Doug Bell-super***** Go check it out for yourself. I highly rec. MoreHead Honda/Newburgh. CM-New Windsor-NY More
There are many Honda dealers in my county and in surrounding counties. I chose to lease my new vehicle from Morehead Honda for a variety of reasons. From the moment I walked into the dealership, surrounding counties. I chose to lease my new vehicle from Morehead Honda for a variety of reasons. From the moment I walked into the dealership, Doug Bell (Sales Manager) made me feel like I was important and that he valued my business. There were no games regarding the price. After a short discussion, he told me what the car would cost. I thought about it over night, called the next day and purchased the car. Tommy Loving (Salesman), then took care of the paperwork and delivered the car to us. He was so friendly and warm and a Honda expert!! He answered every question and provided us with valuable information about the car. Since the car was for my daughter, he spent extra time showing her the features that she cared about particularly the audio bluetooth system. As I am writing this review at 8:30 pm on a Saturday night, I received a text from Tommy and he told me to call him if I had any questions. I have never had a salesman follow up so quickly! As a previous Honda owner, I also want to mention that the service department is excellent. Again, they care about you and your car and want to make sure that you are pleased with their work when you leave. My experience at Morehead Honda was excellent! I will continue to do business with this dealership and encourage anyone looking for a Honda product to do the same. Sheila Lease-Murphy More
It was an overall great experience and a pleasure to work with your newest staff member James Thompson. He was honest withus in every way even when he had to get furthur assistance in questions he may have with your newest staff member James Thompson. He was honest withus in every way even when he had to get furthur assistance in questions he may have been uncertain of. We learned alot from him and I hope he as well from us. Loook foward to many years of service and once again..................THANK YOU. Craig and Robin Elmendorf More