Moran Blue Water Chrysler Dodge Jeep Ram
Fort Gratiot, MI
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Unsatisfied Supposed to be a 15 min. Recall airbag fix, that WAS Scheduled at 9:30am. Didnt leave till 11:30am. Personal belongings thrown in back. Opened center Supposed to be a 15 min. Recall airbag fix, that WAS Scheduled at 9:30am. Didnt leave till 11:30am. Personal belongings thrown in back. Opened center console to discover DRIVER LICENSE HAD BEEN BENT AT CORNER AS IF WAS USED TO OPEN SOMETHING. Apparently I received a 16 point inspection that failed. Driver side mini lamp was out prior. Tire was low and now my airbag light is on. WHICH WAS WHAT I WAS THERE TO GET FIXED. There was no inspection. Told I needed an oil change though, BECAUSE I HAD IT IN THE CAR AND THE LIGHT SAID IT!!! Horrible job, IF they even fixed what was wrong. More
Very satisfied Kelly is awesome... She was friendly and helped me out tremendously. She treated me like I was the only customer there. She knew her stuff, and exactl Kelly is awesome... She was friendly and helped me out tremendously. She treated me like I was the only customer there. She knew her stuff, and exactly what I was looking for. Thanks kelly More
Not to be trusted Worse experience ever on a used car, only to find out this truck was severely damaged on my trade in on a newer vehicle through another dealership... Worse experience ever on a used car, only to find out this truck was severely damaged on my trade in on a newer vehicle through another dealership... Within one year rack and pinion, headlights module, shift solenoids, lockup solenoid due to lack of transmission fluid change. The fluid was so burnt it fried all the solenoids because the fluid was never changed. Not to mention constant engine problems. Stay far away from this place and go the extra mile for a used car. More
Used Car Purchase I have purchased two different vehicles from Blue Water Chrysler Dodge Jeep over the last 5-6 years. Steve Higgins in sales is a fantastic salesman, I have purchased two different vehicles from Blue Water Chrysler Dodge Jeep over the last 5-6 years. Steve Higgins in sales is a fantastic salesman, willing to go the extra mile to make sure his customers are taken care of. The used car manager Steve Kudzia was good to work with as well. They were willing to deal with me on a reasonable price and were quick to get me set up with all the proper paperwork. I purchased a used Durango recently and after I got it home I noticed there was a fog lamp out and one other small inconvenience. I called salesman Steve Higgins and he put me in touch with the repair department. The service department made sure my problems were solved and in quick order, without charging me a penny. Their customer service is the best I've experienced over the years. I would recommend them to anyone. More
Buying experience I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the best. Thanks Blue Water Chrysler Bob & Bonnie Mitchener More