4080 24th Avenue
Fort Gratiot, MI 48059
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If I could give Sherm 10 stars I would! He was very friendly and made the process of buying my car so easy!
I am giving the dealership a 3 right now but the rating could go up or down depending on how everything turns out. My 2022 grand cherokee was misfiring when I accelerated at high speed on the freeway. So I got an 8am appt to bring it in & have it checked out. I told them as long as you have the car to do an oil change & lube also. Called at 4:30, was put on hold for 10 minutes, so I hung up & called again. They said oil change was done but they hadn't looked into the misfiring problem yet! Said that since they were open until 6pm, they might still get it done today and that they will give me a call. 6pm came & went with no call. I guess I will see what happens tomorrow...
Great & easy experience getting an oil change & tire rotation. Everyone is very nice and knowledgeable.
Received excellent service, Went in for a battery but they checked my oil as well, which was low. Very friendly staff! Wait time was short and everything was explained step by step.
My husband and I are on our 4th lease from Blue Water Chrysler. Matt Wachtel is amazing!!! Always goes above and beyond. And the service department is always helpful.
Fantastic customer service! Nick listened to our needs and was able to provide us with an amazing vehicle at a great price. We will definitely call him when we need another new vehicle.
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