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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.7
703 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 703 reviews

January 31, 2026

As always over the years, I have experienced excellent service at Montrose Ford. last August 5 and I fell and broke the femur in my leg and I Still can’t walk. Montrose came, picked up my car and return More

by RHINCHMAN
Recommend Dealer
Yes
Employees Worked With
Robert in the Servive Dept. 5 star
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Jan 31, 2026 -

Montrose Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 28, 2026

Bought a brand new truck sales was great and service ask for Patrick. He’s a great sales guy really went above and beyond. More

by jjkauf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Nick
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Jan 28, 2026 -

Montrose Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 28, 2026

I'm never disappointed in the service of my vehicle always an outstanding service.. I'm always please with the service maintenance on my vehicle.. More

by KDWALKER128
Recommend Dealer
Yes
Employees Worked With
Dave in service department
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Jan 29, 2026 -

Montrose Ford responded

Thanks for sharing about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 24, 2026

Nate was awesome! He had my vehicle in and out way quicker than I expected considering the repairs that were needed. Everyone I dealt with was really friendly and hel More

by HBMARTINTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan from service and Matt Stryker
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Jan 24, 2026 -

Montrose Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 23, 2026

He was very knowledgeable and knew everything about the car I was looking at. I would recommend him to anyone looking to buy a car. More

by larryorem
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Montrose Ford responded

Thanks for sharing about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 23, 2026

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by Service
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer Service advisor
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Jan 23, 2026 -

Montrose Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Ford, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 22, 2026

They tried to fix my brand new car quickly and they tried to explain what was going on with it. More

by thestovers2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Montrose Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 22, 2026

Took care of everything I needed done to my vehicle and kept me informed. Great experience!! More

by dkc0283
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer
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Jan 22, 2026 -

Montrose Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Ford to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 22, 2026

Nate was amazing! !! He kept me informed and explained what was happening every step of the way. More

by CJMMHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 22, 2026 -

Montrose Ford responded

Thanks for sharing your thoughts about your experience with Montrose Ford. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

January 20, 2026

Chris was amazing! I knew my car was in the right hands. Excellent communication! Personal service. Car is in great shape after their repairs. More

by Johnacasper@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Montrose Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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