Monroeville Dodge

2015 dodge journey I've had nothing but problems with my vehicle and with this dealership! I've already had to have my transmission rebuilt and now I have an issue that I've had nothing but problems with my vehicle and with this dealership! I've already had to have my transmission rebuilt and now I have an issue that monroeville dodge "thought" was my battery, they replace my battery, tell me to pick my vehicle up and I drive it over an hour home and the check engine light came on. On top of issues with my car the costumer service is awful! More

Go to Jim Shorkey Test Drove a 2016 Laramie in August. Iit had all of the options that I wanted (tan leather, chrome steps, Navigation, Blind Spot monitoring, etc.) w Test Drove a 2016 Laramie in August. Iit had all of the options that I wanted (tan leather, chrome steps, Navigation, Blind Spot monitoring, etc.) with the exception of a moon roof, bed cover and the wrong color. I asked the dealer to locate the exact truck that I wanted. Dealer called and had it located. I agreed to the purchase. When I arrived at the dealership, I briefly looked over the truck and it appeared to be exactly what wanted. Went through the paper work (never thought to ask to see the window sticker) and left. The next day, I was driving the truck and trying to learn all of the uconnect system and noticed that there was no navigation and no blind spot monitoring. I contacted my salesman, Brian Conn and told him the issue. He told me to check the window sticker and would'nt you know it! No Nav and No Blind spot monitoring. Then Brian tells me I'll have to pay $600 to have the Nav installed. Dealer screwed up finance paperwork and I had to return to get it straightened out. At which time, I took the opportunity to speak with Blancy Mitchell (the general manager). Blancy basically told me the same thing as Brian and after I explained that I was never shown the window sticker until later he said he would talk to the service department to see what he could do and get back with me. Never heard anything back. This is not an acceptable way to do business especially when the vehicle is $50k plus. Bottom line, I would not recommend purchasing from here. I have a friend who went to Jim Shorkey and got a much better deal and their dealership is responsive and bends over backwards to answer/resolve any of his questions. Buyer beware! More

Great service department work and prices! Took my 2013 Journey( that I bought here) in for inspection and oil change, tire rotation. My man, Joe Periello, service advisor, got my in with a ph Took my 2013 Journey( that I bought here) in for inspection and oil change, tire rotation. My man, Joe Periello, service advisor, got my in with a phone call. 3 hours later completely finished, with a washing too!! Everything was done right the 1st time, and with a price as reasonable as can be expected! They are good people here, who have the best car prices, whether your buying new or used, or coming in for service! I love my gang at Monroeville Dodge! More

Buying a car and service In 2013 I bought my Dodge Journey. It was a seamless, quick and easy deal!! No head game's and no BS. While that was important, I can't say enough a In 2013 I bought my Dodge Journey. It was a seamless, quick and easy deal!! No head game's and no BS. While that was important, I can't say enough about the service department! Starting with my service advisor Joe P., who makes everything right, to all the technicians. Love the care I get!! More

Great sales, great service This is my sixth vehicle from this dealership. They really worked with to get the car I wanted at a price that was affordable. Marlon was a great sale This is my sixth vehicle from this dealership. They really worked with to get the car I wanted at a price that was affordable. Marlon was a great sales associate! Shortly after there was a recall on my vehicle and the service department was wonderful! They put me in a rental and accommodated my every request!! More

how to lied to and robbed with a pencil I bought a used car from Monroeville Dodge, I also bought and extended warranty.Car broke down before 2 weeks 3 days at dealership still not looked at I bought a used car from Monroeville Dodge, I also bought and extended warranty.Car broke down before 2 weeks 3 days at dealership still not looked at. No loaner car, No service. I have been lied to by the SALES DEPARTMENT!!!! Blown off by the SERVICE DEPARTMENT!!!! no matter what under new ownership. under new management it still remains the same. So if you want to be SCREWED and robbed with a PENCIL shop at Monroeville Dodge. If not then spend your hard earned money some where else. More

A good experience Got a good deal on a new Durango. Team worked hard to put my family in a new car. Nick G did a great job of getting us the exact vehicle we wanted f Got a good deal on a new Durango. Team worked hard to put my family in a new car. Nick G did a great job of getting us the exact vehicle we wanted for a fair price. More

amazing customer services I had inteshions on getting new dodge ram truck truck, but had no idea that my sales person & sales manager would go to the extent they have not to o I had inteshions on getting new dodge ram truck truck, but had no idea that my sales person & sales manager would go to the extent they have not to only put me in a dodge truck but a bigger & badder one by finding every discount they could a hemi crew cab 1500 & i was amazed on the extra effort they made not to put me in just any truck but a better truck that suited me. Awesome customer service. Thank you More

new truck salesman Nick and Eldred were awesome in assitance buying our new truck today. Friendly, experienced an no hassle, we will be back. The dealership in salesman Nick and Eldred were awesome in assitance buying our new truck today. Friendly, experienced an no hassle, we will be back. The dealership in all very friendly. More

Good service Bryan Conn was a great sales person. The dealership as nice and the people friendly. Would come back in the future and recommend this place to other Bryan Conn was a great sales person. The dealership as nice and the people friendly. Would come back in the future and recommend this place to others. More