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Momentum Chrysler Dodge Jeep Ram of Vallejo

Vallejo, CA

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161 Reviews

1001 Admiral Callaghan Ln

Vallejo, CA

94589

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161 Reviews of Momentum Chrysler Dodge Jeep Ram of Vallejo

March 10, 2018

15,000 mile service check Very helpful knowledge staff. Car was serviced promptly and completed on time as promised. Attentive to my concerns and thorough in noting items I wi More

by WWOODS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Barrios
Mar 12, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for the review, we're proud knowing that our team was so helpful and knowledgeable, that's our goal! We hope we can help you again in the future!

March 09, 2018

I love my Jeep Everyone is so friendly here. I worked with Ray to find the Jeep that would suit my needs. He listened carefully to what I wanted and what I was loo More

by OUTEACH2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person who did the paperwork. , Ray Tlustos
Mar 13, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for taking the time to review us, it's great to hear that Ray and the team were able to give you an easy and pressure-free experience with us. We hope that you love your new vehicle! We hope we can help you out again in the future!

March 09, 2018

Things are looking up and getting better Have been going to Momentum Dodge Vallejo since before they moved to their current location with my 2010 Dodge Ram Laramie. They’ve had their ups, a More

by JAMESHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
For the life of me, gentleman that usually sits middle position, has a jaw beard.
Mar 13, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

James, we appreciate the review, we're pleased to hear that our team is back on their feet again and are able to service your Dodge! We look forward to seeing you back again!

March 08, 2018

Excellent service!! Everyone was very helpful with me to get the right vehicle that I wanted!! If I had to recommend a friend to this dealership, I would!!! More

by kclemons926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Raymond Estrada
Mar 12, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for the kind words and recommendation. We truly do value your business and appreciate your five-star rating. Please come see us again!

March 07, 2018

Poor performance The person I was working with had terrible knowledge of the car . Didn’t even know about the warranty . He approached me like I was a nobody . All he More

by Sio_ani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Estrada
Mar 09, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Sio, we appreciate you sharing your experience with us. At Momentum CDJR of Vallejo, customer service is our #1 priority and we’d like to apologize if you felt you weren’t given a 5-star experience. We take customer feedback very seriously and will use your comments to continually improve our service moving forward. We invite you to contact our General Manager, Al Rodriguez, at (877)527-4642 to assist you with any of your automotive needs personally. Thank you.

March 07, 2018

A real review of this place As far as my sales person goes i enjoyed working with him (Luis) but everyone else just wanted to sale cars. They dont care too much about anything bu More

by Bettybop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Michael Menkes
Mar 09, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for sharing your feedback. It’s our goal to offer a seamless and stress-free car buying experience to all of our customers, and we’re certainly disappointed to hear that we didn’t provide you with all of the information you were asking for. We’d like to talk with you to learn more about your visit. Please contact our General Manager, Al Rodriguez, at (877)527-4642 at your earliest convenience.

March 05, 2018

Honest,helpful,friendly,respectful,Mike Horosio is a gem. I walked in the dealership very frustrated and to be honest almost ready to give up on even getting into a new car it will be my pleasure to contin More

by IMBOSSY4LIFEYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Horosio
Mar 07, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

This is what we love to hear! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Mike and we're glad we could turn that frown upside down! If you need anything else, please let us know. We hope you are enjoying your new car, and we look forward to working with you again in the future!

March 05, 2018

Every One is very helpful there ! Fastest I ever got a car at a lot they told me they would get me a car and show enough they did what they said More

by POWELLNISHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Delgado
Mar 07, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

We're so thrilled to hear your car buying experience was a great one! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We’re happy to help with any future car or service needs you may have, and we look forward to seeing you again! Thank you!

March 05, 2018

Disappointed I was lied to continuously. I was told that my request was submitted to cancel Gap Insurance and it was never sent. I finally contacted SouthWest Rein More

by T Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hernando Osario, Michelle Mayse
Jan 30, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for your kind words about Michelle! We are glad to hear that she was able to go above and beyond during your visit with us! Please let us know how we can be of help in the future!

March 03, 2018

Customer service Did not fix my problem. Spent over $1000.00. Left dealership with a dent in the rear bumper. Left dealership with less money in my pocket with more pr More

by TYPERONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ava Barrios
Mar 06, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for sharing your feedback with us. We’re sorry to hear that you are disappointed with the level of service that you received and we’d like to speak with you to learn more about your visit. Please contact our Service Manager, Myron Mason, at (707)366-0852 to work towards an appropriate resolution.

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