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Momentum Chrysler Dodge Jeep Ram of Vallejo

Vallejo, CA

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161 Reviews

1001 Admiral Callaghan Ln

Vallejo, CA

94589

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161 Reviews of Momentum Chrysler Dodge Jeep Ram of Vallejo

April 06, 2018

Outstanding service They were very knowledgeable and made me feel comfortable throughout the entire purchase process. I was given a fair deal with my purchase and I enjoy More

by paige.thiessen13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eva Delgado, Raymond Estrada
Apr 10, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Paige, we're happy to hear that Eva and Raymond were able to give you a knowledgeable, fair and outstanding car-buying experience with us. We always try to give our customers the best experience possible! We appreciate being able to help you into your new vehicle, come visit again when you're ready for your first service visit!

April 06, 2018

Just love going to Monuments an getting respectful friendly Vinney is the best servicr representative you can ask for he is kindnesd respectful plesant person to get service from..he should be recommended for a More

by Stevemil3274@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinney
Apr 10, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

It's great to hear that Vinney and the team were so kind, respectful, and pleasant during your visit! We had a great time helping you, and we would love to help you again! Thank you for the review!

April 01, 2018

A walk in the park! Came in and got the vehicle of my choice. It was fast easy with a great multitude of helpful staff. Kenneth Cruz you are the man and thank you agin fo More

by JAMESWATERS186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Cruz
Apr 02, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for the wonderful comments about Kenneth, James! He is definitely an asset to our sales team. We truly appreciate your feedback and hope you're loving your new vehicle!

March 31, 2018

3/26/18 It literally took me 15 calls to get an update on my car. The customer service people are extremely rude and unprofessional. Very upset. Would go el More

by ona722509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Apr 04, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for bringing this to our attention. We pride ourselves on providing incredible customer service, and we’d like to apologize for failing to meet your expectations. We invite you to contact our Service Manager, Chris Hearty, directly at (877)371-6379 with any future questions or concerns you may have.

March 31, 2018

Love My Dodge I truly appreciate Vincent and the service that I received on yesterday. He was attentive and took his time to explain what was needed for my truck. More

by HOLYCLARK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Apr 03, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

This is great feedback to hear! We're happy that Vincent was so helpful and informative during your recent service experience with us. Please let us know how we can help with any of your vehicle needs in the future. Thank you!

March 31, 2018

Little Communication The Service rep did not follow through with my request for tires, or call me to tell me my car was finished, or let me know when is the next major ser More

by sin4sin13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Apr 04, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

We appreciate your feedback. We’re disappointed to hear that you didn’t receive a 5-star experience at the dealership, and we would like to apologize for the lack of communication on our end. We know how frustrating that can be, and we’ll use your comments to improve our services moving forward. Our Service Manager, Chris Hearty, would like to speak with you and assist you personally. Please contact him at (877)371-6379 at your convenience.

March 30, 2018

Amazing customer service. Great customer service and very timely. Easiest car buying experience we have ever had. Would highly recommend them to friends and family. Thank you f More

by ROBERT4421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Estrada
Apr 03, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

This is exactly what we like to hear! Thank you for the kind words and recommendation. We are thrilled to hear that your experience was enjoyable. Please let us know if there is anything else we can do for you in the future! Thank you for your business!

March 30, 2018

Amazing service! I gave this amazing rating because I thought I had no chance in getting a new car because of bad credit. Mike was excellent in doing everything he cou More

by JONBOYD1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, Michael Menkes
Apr 03, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

This is great to hear! We appreciate you taking the time to share your experience with us. We hope you are enjoying your new car. Come back and see us if there is anything else you need!

March 29, 2018

Airbag recall repair Experience was 100% better than my last experience with the Service Dept. seems like something has changed in the service dept. I’ll give it a try aga More

by rjnavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie
Apr 02, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for the positive feedback! We are always trying to continually improve our dealership and we appreciate honest feedback from out customers! We look forward to working with you again in the future!

March 28, 2018

Scammers Dishonest, liars, Scam Artist, Money hungry, Horrible customer service, Make promises and don’t keep them.. Sell junk cars, no communication with cust More

by danitra
Recommend Dealer
No
Employees Worked With
H. Osorio and Hugette husband , Ava Barrios, Huguette Silva
Apr 02, 2018 -

Momentum Chrysler Dodge Jeep Ram of Vallejo responded

Thank you for sharing your feedback with us. We’re disappointed that you have such a negative opinion of our dealership and would like to learn more about why you feel this way. Please reach out to our General Manager, Al Rodriguez, at (877)527-4642 to discuss these allegations in further detail.

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