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Modesto Toyota

Modesto, CA

4.9
695 Reviews

4513 McHenry Ave

Modesto, CA

95356

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695 Reviews of Modesto Toyota

December 06, 2020

Deepika Pradad at Modesto Toyota sent us an e-mail that they had a new 2021 Sienna van with the amenities we were looking for. German Meza Ayon worked with us, over the phone, to make a fair deal. We ha More

by Very satisfied customer!!!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deepika Prasada, German Meza Ayon and Rick, the manager.
Dec 07, 2020 -

Modesto Toyota responded

Thank you for recommending our team at Modesto Toyota! We hope you're enjoying your new 2021 Toyota Sienna! See you next time!

November 18, 2020

There is no appointment time they go by first come first service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept More

by Robert gullingsrud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Larkin, Ryan Allan
Dec 02, 2020 -

Modesto Toyota responded

We’re always looking to improve our customer experience, so we appreciate your feedback, Robert. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Kevin Stinson - General Manager - kevin@modestotoyota.com

September 16, 2020

Do yourself a favor and go to any other Toyota dealership that isn't Modesto. They will sell you a car without working headlights and claim they "checked them" but have no documentation of it and then charge More

by sgarciaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah - Service Manager
Oct 02, 2020 -

Modesto Toyota responded

Thank you for giving us an opportunity to address your concerns. We assure you your vehicle was fully inspected during the reconditioning process and we are happy to share the inspection documents with you at any time that is convenient for you. Service & Parts on all vehicles have a life-expectancy and it is a possibility on a 3 ½-year-old vehicle with 68,000 miles like yours. We realize it can be frustrating 3 months after purchase and that’s the primary reason we have refunded the full amount of (the previously discounted) repair. We appreciate your business and are available at any time for you. Thank you, Kevin Stinson - General Manager - kevin@modestotoyota.com

July 22, 2020

Worst salesman ever I will not return they are big liars and if I could curse on here i would. This guy followed me throughout the whole lot like he was hella desperate. He interrupted me and another emplo More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Romo
June 19, 2020

Unhappy customer and won't return callWas given a Unhappy customer and won't return call Was given a written tire quote says sale ends by e 27 2020 and they won't honor More

by Mad road dog
Recommend Dealer
No
Employees Worked With
Ryan Allan
May 18, 2020

Our family has purchased 2 new trucks and 2 new Highlanders in less than 8 years from Modesto Toyota. The sales staff has always dealt fairly with us and the service department is superior. Modesto More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Aaron England, Mike Wilson, Jesus Haro
February 28, 2020

Out of town buyer dealing with an excellent salesperson! We drove 4 hours to this dealership after seeing the car we wanted online. We dealt with several employees (floor manager, finance, sales) on the tele More

by Char & George
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Robles
November 25, 2019

First time buyer experience. I got a great deal on a 2020 Corolla and Joseph Delgado the sales representative that helped us was very nice and very helpful. I am beyond happy with my purchase! THANK YOU JOSE More

by Adriana Sanchez
Recommend Dealer
Yes
Employees Worked With
Joseph Delgado
Nov 26, 2019 -

Modesto Toyota responded

Hi Adriana, We couldn't be more pleased to hear that Joseph went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new 2020 Corolla, and never hesitate to let us know if you ever need anything! Regards, Kevin Stinson General Manager Kevin@modestotoyota.com

September 14, 2019

Excellent customer service First called the dealer to speak with a salesman. Got connected right away and inquired about a specific vehicle. Went to the dealer, got connected wi More

by JxSmoov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mejia, Cesar Ayala
Sep 16, 2019 -

Modesto Toyota responded

Wow! We cannot thank you enough for your thoughtful review!. We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! Regards, Kevin Stinson General Manager Kevin@modestotoyota.com

June 27, 2019

Great service. Friendly staff. The Manager Rick was very helpful, did all he could to get my loan started, and worked with me until I was out the door with a brand new Toyota Avalon More

by lani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir (Sam) Financial, Rick Moncrief, Paul Eysho
Jun 28, 2019 -

Modesto Toyota responded

Hi Lani, Congrats on your new Avalon and welcome to the family. We're glad you had a great experience and drove home happy. Thanks for this 5-star review and we'll see you here at your first service visit! Kevin Stinson General Manager kevin@modestotoyota.com

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