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Modesto Toyota

Modesto, CA

4.9
695 Reviews

4513 McHenry Ave

Modesto, CA

95356

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695 Reviews of Modesto Toyota

December 18, 2022

They were prompt and attentive to my request. I had no doubt that they were concerned about my request More

by mrodrigs
Recommend Dealer
Yes
Employees Worked With
Melissa?
Dec 20, 2022 -

Modesto Toyota responded

Thank you! We're glad we could help you feel at ease buying a car at Modesto Toyota!

September 27, 2022

3000 mark up. Stockton toyota, toyota at Walnut Creek, toyota101, sunnyvale toyota, oakland toyota, they dont have mark up on any vehicles even hybrid. Dont give m More

by dipesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Octavio Vigil, Ryan Allan
Sep 28, 2022 -

Modesto Toyota responded

Dipesh, thank you for your feedback. We have a supply and demand situation that is a first in our industry due to chip shortages caused by the pandemic. The factories are working hard to turn things around but in the meantime, we will have a reduction in sales volume. Because our inventory is limited, we must charge more for what we do get in order to sustain at this time. We are hopeful that inventory levels will improve towards the end of the first quarter next year, but nothing is certain. Please feel free to reach out to me if you have any more questions. Chloe Bates (209)593-5439 cbates@modestotoyota.com

June 26, 2022

So far so good. They actually kept in touch when they said they would. Looking forward to the deal moving forward More

by H C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, and Gladys
Jun 28, 2022 -

Modesto Toyota responded

Thank you so much for rating Modesto Toyota five stars!

May 16, 2022

I put $1,000 down for a 2022 Hybrid Prius in April. They sold the car to someone else the day before I was to drive up from Los Angeles to pick it up. They told me another car was coming in a few days. More

by LRap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal
May 20, 2022 -

Modesto Toyota responded

We regret to hear that your experience didn't go as planned and we hope we can improve the experience for you next time. We work hard to stay in contact with our deposit customers in order to keep them updated on their vehicle. Please reach out to me with your information so I can look further into his situation. Chloe Bates Business Development Manager cbates@modestotoyota.com 209-593-5439

January 24, 2022

Bought my truck here service it here every single time. Brought in my truck to get serviced need to get rental no big deal girl that helps me doesn’t explain things properly now I’m getting charged for the More

by Turbotea1157
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Kay
Feb 08, 2022 -

Modesto Toyota responded

We are sorry you left here with an experience that inspired you to give us a 1-star review. If you could please call or email Chloe Bates and share with us more details. Her direct line is (209) 593-5439 and her email is cbates@modestotoyota.com.

January 05, 2022

Bought a Yaris in 2019, and it has been recalled for the fuel pump. It can cause the car to shut off with no notice while driving. Thankfully it only happened to my daughter when it was off and was at the More

by Sundermeyer33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Wilson, Chloe Bates, Aaron England
Jan 20, 2022 -

Modesto Toyota responded

Sundermeyer, Thank you for bringing this to my attention. I'm sorry to hear of your frustration with the recall on the 2019 Toyota Yaris, and I will make sure the situation gets addressed with our team. I have passed this information over to our Service Manager and our General Manager. Thank you, Chloe Bates (209)593-5439 cbates@modestotoyota.com

August 22, 2021

What a horrible experience with this floor manager, the dealership is not too bad but average where good moments and not so good moments happen. I’ve stupidly purchased 3 vehicles from this location in the More

by mimoxr6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamil Esho
May 22, 2021

we were there yesterday to explore options and purchase. we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low More

by busyredhed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen
Jun 08, 2021 -

Modesto Toyota responded

Thank you for taking the time to tell us about your poor experience. We strive for better for our customers and regret to hear you weren't shown our usual five-star treatment. Please reach out to me so we can discuss these issues and find a way to improve them in the future. Sincerely, Kevin Stinson - General Manager - kevin@modestotoyota.com

May 08, 2021

Sam Wali was very helpful and patient. We appreciated his kind, friendly, non-pressure sales techniques, as he listened to our desires and evaluated our driving history. 5* More

by Ellie and Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wali
May 11, 2021 -

Modesto Toyota responded

Thank you for sharing your kind words about Sam. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Modesto Toyota

April 19, 2021

Great at taking your money. Horrible support if your car has any issues. I bought a car in a few months later had problems and was told go deal with somebody else. It was like once they took my money they f More

by Anatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg/Mike Wilson
May 04, 2021 -

Modesto Toyota responded

I'm sorry to hear about this experience and appreciate you taking the time to bring it to my attention. I will be speaking with my team about your comments so that we can work to do better in the future. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Kevin Stinson - General Manager - kevin@modestotoyota.com

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