Modern Nissan of Hickory

I had a great experience at Crossroads Nissan of Hickory. Wesley Starnes did an excellent job of showing me the car and working with me to fully understand every aspect of the purchase. All the other employe Wesley Starnes did an excellent job of showing me the car and working with me to fully understand every aspect of the purchase. All the other employees were great as well. I will recommend this dealership to anyone and everyone when the opportunity arises. I look forward to taking my car in for service. And to a long relationship as our needs grow and change. This was my best experience with purchasing a vehicle. I was treated with respect and dignity. I felt that they listened to me and worked with me as a result. Simply put it was awesome! And we absolutely love our new Nissan Altima. More

Pete and Chris were awesome! They found the car I wanted, gave top dollar for my trade, and made the deal happen the same day. They were simply outstanding! gave top dollar for my trade, and made the deal happen the same day. They were simply outstanding! More

Charles Stevens was very easy to talk to,did not pressure my husband or myself into purchasing a vehicle. He did his best to show me all of the options my car has. I would recommend Charles Stevens and this my husband or myself into purchasing a vehicle. He did his best to show me all of the options my car has. I would recommend Charles Stevens and this dealership to family and friends. More

I would like to Thank Wesley Starnes for making this purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at th purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at the dealership due to work. Also he helped make this a memoriable experience due to this was my first big purchase on my own since being recently separated from my husband and that means alot to me to be able to do that on my own, with such a good salesperson. This was my second new car purchased from this dealership and I will return again. :) More

I was back and forth between a Honda and a Nissan. I liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main r liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main reasons I enjoyed my first time buying experience, The staff were warm and welcoming. They were about the customers needs not just making a sale! I love my car and the quality of service. I will only take it to crossroads to have maintaince done. More

This was the first time I purchased a new car. Russell was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a business transaction, but I felt that he was genuinely interested in making sure that I was as informed as possible and happy. Most importantly, after I had purchased the car, I sent him an e-mail with a follow-up question, which he responded to in a timely manner. The contract was already signed, but the fact that the employees continue to happily provide service to me lets me know that their customer service extends beyond the sale. I would definitely recommend Crossroads! More

Everyone was helpful and worked to get me the vehichle and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. More

Charles Stevens was very knowledgeable, friendly, and made customer satisfaction his number one priority. Not only did he answer my questions and negotiate a fair price for my trade, but Crossroads Nissa made customer satisfaction his number one priority. Not only did he answer my questions and negotiate a fair price for my trade, but Crossroads Nissan also accommodated my dog who came with me throughout the entire buying process. Now THAT's noteworthy customer service! More

Excellent vehicle purchase experience...great salesperson!!! Will highly recommend Crossroads Nissan of Hickory to friends and family!!! Very plesant salesperson...no presure and great price!!!! salesperson!!! Will highly recommend Crossroads Nissan of Hickory to friends and family!!! Very plesant salesperson...no presure and great price!!!! More

Russell was extremely personable, professional, and his knowledge base was excellent. The purchase experience was quite long, but that is my only complaint. Nathan was very efficient with the finance and d knowledge base was excellent. The purchase experience was quite long, but that is my only complaint. Nathan was very efficient with the finance and did not pressure me to extend warranties. All and all Crossroads Nissan is a very class act and I would purchase again. More