Modern Hyundai of Concord

Used to love this dealership. Bought 3 cars from them and in-laws bought one as well. Service department is great too when you can get an appointment within 4 weeks. Most rece Bought 3 cars from them and in-laws bought one as well. Service department is great too when you can get an appointment within 4 weeks. Most recently, my car threw an engine rod. When towed to dealership (the GDI and Theata II engines have known problems and folks are getting 100% new engines on these “class action cars), Modern Hyuandi refused to even look at the car for SIX WEEKS. I’ll be taking my business to LKN Hyuandi moving forward. More

Someone greets you at the door to start your experience off right. Richard Tillman has served me well and I’ve gotten 2 cars from him! off right. Richard Tillman has served me well and I’ve gotten 2 cars from him! More

Richard Tillman was incredibly helpful and honest. He made the buying process enjoyable. He genuinely had our needs and expectations in mind through the entire process He made the buying process enjoyable. He genuinely had our needs and expectations in mind through the entire process More

The team was extremely helpful. Richard Tillman was extremely helpful, nice and informative. He made our buying experience very easy and smooth. Richard Tillman was extremely helpful, nice and informative. He made our buying experience very easy and smooth. More

My experience at Modern Hyundai of Concord was exceptional. I did not have this experience at some other car dealerships in the Concord area. Mr. Richard Tillman was incredible at helping me with exceptional. I did not have this experience at some other car dealerships in the Concord area. Mr. Richard Tillman was incredible at helping me with my new car purchase. He seemed to intuitively know the style and options I wanted and helped me choose the perfect car that would meet my particular needs. Once he found me a car that could be a good match, he took a personal interest in walking me through the purchasing process. Mr. Richard Tillman was very knowledgeable, courteous, and professional in explaining every detail of the car I was buying. He was very upfront and laid back. He did not pressure me at all which made me feel very comfortable. I’d like to also mention that it didn't hurt that he laughed at my dumb jokes. Still, I took a little time to commit and I felt very respected throughout the process. Once we got to the financing, Mr. Tillman took over and again calmed my fears and concerns. I felt very comfortable explaining my financial abilities and he worked out a great plan for me in an incredibly professional manner. I would bring my kids here to buy their first car and I feel like this is "my car place". Although there are other dealerships closer to me (they were also very friendly), I feel like Modern Hyundai of Concord, especially their sales consultant, Mr. Richard Tillman, is the best by far. I have shared my experience and new found friendship with my family and friends, and have highly recommended they speak to Mr. Tillman at Modern Hyundai of Concord. More

Mr. Richard tillman was very professional and helpful. He worked his hardest to get me a good deal and made sure i went home with a car. In the future i'll definitely want to see him again . Im very happy worked his hardest to get me a good deal and made sure i went home with a car. In the future i'll definitely want to see him again . Im very happy More

Wonderful experience! Richard is a true professional. We highly recommend this dealership when purchasing vehicles. Richard is a true professional. We highly recommend this dealership when purchasing vehicles. More

Mr. Richard is a quality over quantity type of person. I was extremely nervous because this was my first time buying a car . The entire time he made the process very easy for me, he was a great communicator was extremely nervous because this was my first time buying a car . The entire time he made the process very easy for me, he was a great communicator, didn’t try to sell me the top car! He provided great customer service, and gave me his complete undivided attention. I appreciate him for helping me get my car. We need more people like him , who truly cares for others ! More

Mr. Richard Tillman was so patient and so helpful and so very kind during our car buying process. Out of this world, 5 stars across the board! Very professional and very easy going in this hot weather! See very kind during our car buying process. Out of this world, 5 stars across the board! Very professional and very easy going in this hot weather! See him for all your car buying needs. More

Avoid this dealer if you're on the road passing through and need emergency service. We were traveling and developed an issue with the engine cooling system and the car was overheating. Examination indica and need emergency service. We were traveling and developed an issue with the engine cooling system and the car was overheating. Examination indicated a crack in the plastic cooling fill/reservoir, a fifteen minute replacement job more or less by all accounts. It was a few minutes after 4 pm on a Friday. Understandably, that late in the day, especially on a Friday I knew it was going to be an imposition but my local dealer always gives great service. Not so with this service department. I was told that if I couldn't bring it in on the following Monday there was nothing they would do for me. I reiterated that we were traveling and that wasn't a possibility but their attitude was 'sorry for your trouble - now scram'. On my fifth Hyundai and I've always gotten good performance and service. Just glad Modern is not my dealer, wouldn't want to deal with that service department. More