Mitchell Volvo of Simsbury

Annual Servicing of Volvo XC60 Service center was very accommodating, knowledgeable and friendly. For me it is the service cost/expense (expensive) service center location (1 hr aw Service center was very accommodating, knowledgeable and friendly. For me it is the service cost/expense (expensive) service center location (1 hr away) that will make me find a reputable auto service center more local. More

Seamless, as always. A big reason that I stay with Volvo is the service. I'm always treated with respect and courtesy with the sense that no question or request is too stu A big reason that I stay with Volvo is the service. I'm always treated with respect and courtesy with the sense that no question or request is too stupid. More

70,000 service Excellfnt service and feedback Not overpriced good communication Service completed in a timely manner Car ready when promised despite needing Excellfnt service and feedback Not overpriced good communication Service completed in a timely manner Car ready when promised despite needing a lot more than regular service More

Pleasantly surprised Friendly people, good service, explained work to be done, vehicle ready when told it would be, comfortable and clean waiting area, was not bothered by Friendly people, good service, explained work to be done, vehicle ready when told it would be, comfortable and clean waiting area, was not bothered by sales personnel More

Mitchell Volvo has serviced both of my Volvos. In all cases, Mitchell has been very knowledgeable, professional, friendly and honest. I highly recommend the compa has serviced both of my Volvos. In all cases, Mitchell has been very knowledgeable, professional, friendly and honest. I highly recommend the company. More

minor repair service had some minor repair done recently. The entire staff at Mitchell Volvo was very accommodating,friendly, and courteous. I have never felt like I was a had some minor repair done recently. The entire staff at Mitchell Volvo was very accommodating,friendly, and courteous. I have never felt like I was a part of a family at any dealership before until now. The work I had done was timely and done right. They also made sure I was comfortable while I waited. I am so happy with my Volvo, and all of you folks at Mitchell Volvo. I give folks TWO THUMBS UP!!!! Thanks again for being over the top. Jonathan More

More than fair and very friendly Upfront, more than accommodating and their processes of doing business are well thought out. We travel out of our way and past the competition to go t Upfront, more than accommodating and their processes of doing business are well thought out. We travel out of our way and past the competition to go to Mitchell. Over an hour drive should tell you folks something about how highly we value doing business there. More

Appreciative of willingness to tackle lingering problem Worked was performed last July. Problem still remained. They were willing to tackle again at no charge. Problem appears to be gone. Loaner provided du Worked was performed last July. Problem still remained. They were willing to tackle again at no charge. Problem appears to be gone. Loaner provided during servicing. More

Excellent customer service Manager Rick is outstanding- knowledgeable, skilled, responsive and efficient. I have confidence in this service Dept staff and will not let anyone el Manager Rick is outstanding- knowledgeable, skilled, responsive and efficient. I have confidence in this service Dept staff and will not let anyone else work on my car. This is my 3rd SAAB and I will never go anywhere else! More

Great car purchase experience So nice to work with attentive but not hovering staff. Truly enjoyed the lack of sales pitch replaced by just the right amount of relevant information So nice to work with attentive but not hovering staff. Truly enjoyed the lack of sales pitch replaced by just the right amount of relevant information. More