Mitchell Volvo of Simsbury

Friendly, but knowledgeable salesman to explain features of Excellent experience we love Volvo, simple to follow instructions. Drive was comfortable. Looks great, and hopefully holds up under everyday driving Excellent experience we love Volvo, simple to follow instructions. Drive was comfortable. Looks great, and hopefully holds up under everyday driving conditions. Appears solid, fun to drive More

Great staff and facility! I recently upgraded my Volvo XC90 and the experience could not have been better. Josh is an excellent sales professional and he and his manager, Kyle I recently upgraded my Volvo XC90 and the experience could not have been better. Josh is an excellent sales professional and he and his manager, Kyle, made sure I not only got the car I wanted but that I felt comfortable with the price. They are patient and kind and do not play the typical car dealership games you still find many dealers playing. I would feel comfortable with anyone in my family going there knowing they'd be taken care of. More

Efficient and a very pleasant experi nice. This was my first time at Mitchell Volvo’s Simsbury store after the Torrington/Litchfield store closed. They could not have been more accommodating f This was my first time at Mitchell Volvo’s Simsbury store after the Torrington/Litchfield store closed. They could not have been more accommodating from a scheduling experience and the waiting area was great and I was able to get a lot of work done during the visit. More

Excellent Very helpful and knowledgeable .They were alway very good with the Volvo I bought previous so I chosed to purchase another one since I feel the Volvo Very helpful and knowledgeable .They were alway very good with the Volvo I bought previous so I chosed to purchase another one since I feel the Volvo is the most comfort and safe to ride. More

Jeff Schmahl salesman helpful, excellent Good experience working with Jeff XC40 too expensive so had to withdrawal Other staff professional but for me Jeff exceptional Not particularly co Good experience working with Jeff XC40 too expensive so had to withdrawal Other staff professional but for me Jeff exceptional Not particularly cozy atmosphere or encouraging but fully business appropriate More

Excellent & very professional service. Multiple cars purchased from the same dealer within last 15 years. Again consistently great & efficient experience. Will & very professional service. Multiple cars purchased from the same dealer within last 15 years. Again consistently great & efficient experience. Will come back in the near future. Thank you! More

2007 Saab replace driver side window As usual, Rick responded to my email request for service the same day I emailed him. He was able to schedule time to replace the window infrastructu As usual, Rick responded to my email request for service the same day I emailed him. He was able to schedule time to replace the window infrastructure that had failed.. Although a rather pricey fix, who can ignore a window that won’t go up! I was able to pick my car up the same day. Timmy saved all the ruined parts that needed to be replaced in a bag for us to see. Tim is such a great mechanic, my son named his son Tim when he was born late in July! (Just kidding about the name, not Kidding about Tim’s skills) Sure wish Saab was still an option to buy! Wondering if all Mitchell service is this good? Thank you! Betsy Tomolonis More

Spare key service. Came in to make a spare key for a newly purchased used Volvo S80. The quoted price was the price I paid, about $350. Fobs are expensive, but you shoul Came in to make a spare key for a newly purchased used Volvo S80. The quoted price was the price I paid, about $350. Fobs are expensive, but you should have one. When we drove it to the dealership we noticed the airbag light and washer fluid lights were on. This is my son’s car and he recently switched out lights with LEDs. Per some online sites we were pretty certain the airbag light was caused by my son playing with the electrical system. Nonetheless I didn’t say anything to the dealership about those two things but when I picked up the car and drove it home both light were off! Nice to see they fixed easy problems without charging me or even trying to make a mountain out of a mole hill. Would trust this dealership to do further work. More

Spectacular service and dealership. They continue to impress me every time I come in with top rate service. They are always willing to take time to help me learn the complicated features They continue to impress me every time I come in with top rate service. They are always willing to take time to help me learn the complicated features of my car and explain things in clear concise ways. Beautiful dealership that always goes above and beyond to help me. More

Great service Easy 10k mile service. Great shuttle service and everything worked out as scheduled. They also noticed a bolt in my tire and plugged at no cost. Easy 10k mile service. Great shuttle service and everything worked out as scheduled. They also noticed a bolt in my tire and plugged at no cost. More