Mitchell Subaru
Canton, CT
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416 Reviews of Mitchell Subaru
Even though it was a Saturday, the dealer was great. Adam was very attentive in spending time with me in the sale of the CrossTrek, even though it was a used vehicle - it didn’t make a difference, as he Adam was very attentive in spending time with me in the sale of the CrossTrek, even though it was a used vehicle - it didn’t make a difference, as he was just making sure I was happy through the entire process. More
Review everything carefully *updated I had a great finance experience. The finance guy was super nice and helpful but my sales experience was awful. I bought a used Volvo S80 and was told I had a great finance experience. The finance guy was super nice and helpful but my sales experience was awful. I bought a used Volvo S80 and was told initially that it came with a warranty but when I came back a day later Adam said that he “misspoke”. And to clarify further, he only told us he misspoke because we asked about the warranty again. Adam also said the alignment would be checked and that it was fine but when I drove the car on the highway after buying it, it was shaking. I then took the car to Mitchell Volvo to have it aligned and balanced (which I had to pay for) and the Volvo tech told me the car had 2 bent rims and Mitchell Subaru balanced the tires wrong and the car was never aligned. Had it not been for Mitchell Volvo I would have never known that there were problems with the car, the same car in which Adam said was fine. Even worse, when I went back to the Subaru dealership to have the rims fixed Adam did not even acknowledge me, he only talked to my father despite me being the person who actually bought the car. UPDATE today I just received a check in the mail for an alignment refund at Mitchell Volvo. While this does improve the way i think about Mitchell Subaru it still does not excuse the fact that they sold me a car which had improper balance and two bent rims and that I took the car to Boston, unaware of the issue. More
As always, Mitchell Subaru is the best! I’ve purchased several cars over the years from Mitchell Subaru. Working with Adam was an excellent experience and would recommend him to my friends. I’ve purchased several cars over the years from Mitchell Subaru. Working with Adam was an excellent experience and would recommend him to my friends. I love my 2015 Outback! More
Paul Olson Super Sales Guy My girl friend Cathy and I recently purchased a pre-own Forester. We had been looking for a manual transmission Forester for quite some time. We had i My girl friend Cathy and I recently purchased a pre-own Forester. We had been looking for a manual transmission Forester for quite some time. We had inquired with several different dealers, but Mr Olson was the only sales person to ever call us back. He found us a clean 2016 model. Mr Olson was low pressure, straight forward, extremely knowledgeable, and friendly. We felt the price of the car was fair, so we made the purchase. Everyone at the dealership was pleasant. We've enjoyed our new Forester now for several months, and I would highly recommend Mr Olson as a sales person, and this dealership in general. Thank you very much Mitchell Subaru! Sincerely, David Evans More
Great salesman Craig was great probably would not have stayed with you if not for him he was the best understood what I was looking for and didn't try to push someth Craig was great probably would not have stayed with you if not for him he was the best understood what I was looking for and didn't try to push something else on me his patience and truly wanting to get me what I wanted was the right salesman for me More
Great customer care Mir alvi was very helpful when finding the exact Subaru model I needed. This was a major help to me since I go hiking/camping often. I needed a car th Mir alvi was very helpful when finding the exact Subaru model I needed. This was a major help to me since I go hiking/camping often. I needed a car that could withstand the adventure and he set me right up! Will be recommending him and the Mitchell dealership to everyone I know! More
Left very happy!!:) Entered Mitchell Subaru and was very stressed out about getting a new car. Then I ran into Mir and he made everything so straightforward and simple I Entered Mitchell Subaru and was very stressed out about getting a new car. Then I ran into Mir and he made everything so straightforward and simple I don’t mind this process anymore. Thanks for a great car & the smooth process! More
Very friendly staff & very accomadating when i had to stay within a certain budget. This was mostly because of Mr. alvi but the dealership was great too. Thanks mir staff & very accomadating when i had to stay within a certain budget. This was mostly because of Mr. alvi but the dealership was great too. Thanks mir! More
My new car I had a 2009 Impreza that was passed on to my brother after I decided to purchase a new car and I plan on purchasing a newer model in the end I chose I had a 2009 Impreza that was passed on to my brother after I decided to purchase a new car and I plan on purchasing a newer model in the end I chose a 2015 Crosstrek. I love this car it drives well and gives me more room for my busy life. My sales person Adam Leach was very informative which helped me make decision on what care to get. Thank you More
Great Experience I was able to get a great deal on a 2017 Subaru Outback. My salesperson, Mir, was extremely friendly and did a wonderful job explaining the difference I was able to get a great deal on a 2017 Subaru Outback. My salesperson, Mir, was extremely friendly and did a wonderful job explaining the differences between the cars I was considering. I highly recommend this dealership! More