Mitchell Hyundai - Service Center

The only issue I have is that the tech left a coil connector loose. My daughter called me from the road because the vehicle was running rough. My wife and I went and got her. I drove it home. Then I p connector loose. My daughter called me from the road because the vehicle was running rough. My wife and I went and got her. I drove it home. Then I pulled the plummet cover off and checked each connector. Found the loose one, connected it back and secured it with the snap fastener. If I wasn’t a little knowledge about mechanical issues then it could have been worse. More

I received prompt, friendly and timely customer service. I called on Monday to schedule an appointment to have my Tucson serviced. I was able to pick my time for the next day. I was in and out in a reasonab I called on Monday to schedule an appointment to have my Tucson serviced. I was able to pick my time for the next day. I was in and out in a reasonable amount of time and was escorted to my pollen free washed car. More

Friendly people who make you feel comfortable at their establishment. Fast and good service department. establishment. Fast and good service department. More

Worked with this dealership since 2020. For the most part, customer service is great. Very satisfied with the services provided. For the most part, customer service is great. Very satisfied with the services provided. More

Had an issue with my rear tire. Stopped by Hyunda and met Kayla Who had my car looked at. She came back with the issue, made me an appointment after ordering me a new tire with my Stopped by Hyunda and met Kayla Who had my car looked at. She came back with the issue, made me an appointment after ordering me a new tire with my approval. She made sure I wasn't wasting my time needlessly. She was knowledgeable and it was clear she was very professional in her job. When I came back in on the appointment day, she had my car ready to go to maintenance and I spent probably the shortest time ever in a dealership waiting room. From my first meeting with Kayla, it was clear her customer service skills were every bit as great as her knowledge of repair issues for Hyundai products. I plan to ask for Kayla when I need maintenance help. I don't need very much maintenance for my Hyundai, but when I do I am using Mitchell Hyundai and especially Kayla! Been using Mitchell Products for over 25 years and haven't been disappointed yet. More

something broke, they fixed it. no hassle no problem. very nice. dont tell me how to act. if i have a complaint, you ll be the first to know. no hassle no problem. very nice. dont tell me how to act. if i have a complaint, you ll be the first to know. More

I ame in to have my 2004 sonata spark plugs changed. They took only 2 hours and charged me $800 . When I got the car back the check engine light was on and they didn't notice it. This was my first t They took only 2 hours and charged me $800 . When I got the car back the check engine light was on and they didn't notice it. This was my first time testing your service before I would buy a new car from this dealership. I will not buy any new vehicles or come back to the dealership. It was a ripoff. More

I have been dealing with this dealership for a few years and love them. They ensure you are pleased. and love them. They ensure you are pleased. More

Very displeased when I asked to have my two paint spots fixed and I’d like another detailed car wash before I commit to buying the vehicle. I was told ok by the salesman, but he has yet to do either one an fixed and I’d like another detailed car wash before I commit to buying the vehicle. I was told ok by the salesman, but he has yet to do either one and has ignored my message. I knew I should have gotten it in writing. More

I love the dealership and it’s maintenance system the new engine is very impressive and running well engine is very impressive and running well More