Mitchell Hyundai - Service Center

Alan is wonderful to work with. He lays out the problem, was diligent in resolving it, and followed up promptly. This is the second time the 2017 Hyundai has been at the dealershi He lays out the problem, was diligent in resolving it, and followed up promptly. This is the second time the 2017 Hyundai has been at the dealership. I am disappointed to the fact that the first representative did not inform us of the recall, engine warranty that Hyundai company had for our vehicle. However, Hyundai company replaced the engine without a problem. We are thankful for that. More

Overall service was good. However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the co However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the communication why I was there. That’s not good customer service. When I picked up my car, they just gave me the paperwork and told me to see the cashier. I expect a detailed report of the findings, what was done, and go over all the charges of the bill. More

Service is done quickly and in a timely manner. Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly More

Alan was honest with me and did what I asked. I appreciate the car wash too!! I appreciate the car wash too!! More

Love it… Waiting room so clean with snacks and TV! And wait time is not long! And wait time is not long! More

They have been really trying hard to find out what the intermittent problem my car has. You can't fix something that does stay broken. intermittent problem my car has. You can't fix something that does stay broken. More

They all were very professional, and eager to assist me on my car and what it needed; Dean was very knowledgeable and helpful about your car. on my car and what it needed; Dean was very knowledgeable and helpful about your car. More

Best employees ever dean was so caring and kind couldn’t be happier with the whole staff be happier with the whole staff More

Even though there was a problem that could have been severe, the dealership stepped up and took care of it. They, especially Mitch, provided excellent customer service to recover my business! Looking fo severe, the dealership stepped up and took care of it. They, especially Mitch, provided excellent customer service to recover my business! Looking forward to my next visit! More

Very helpful and made sure you understood what was happening with your car.Customer service was excellent. happening with your car.Customer service was excellent. More