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Mitchell Hyundai

Enterprise , AL

Overview
Employees
Reviews
Vehicles
4.6
1,309 Reviews
Mitchell Hyundai of Enterprise, Alabama invites local drivers to shop and explore our full-service car dealership for new and pre-owned Hyundai vehicles, plus a range of automotive services. Our Hyundai dealership is part of the Mitchell Automotive Group that has been serving Alabama communities for over 30 years. If you're interested in exploring a range of Hyundai vehicles and resources and working with a team that values your satisfaction, then you're looking for Mitchell Hyundai! Visit us for an informative test drive and learn more about our exclusive, 20-year/200,000-mile warranty. Or, take some time to browse our interactive website and get a feel for all that our Hyundai dealership near Dothan, AL can do for you!
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1600 E Park Ave

Enterprise , AL

36330

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Showing 1,309 reviews

January 31, 2025

I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance More

by RODUPHAM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Mitchell Hyundai responded

Thank you for your review and the kind words. It seems you had a great experience at with Mason and our dealership. That experience is exactly what we strive for at Mitchell Hyundai. Can you please provide insight as to why we were only rated a 3 Star.

Feb 01, 2025 -

Mitchell Hyundai responded

Thank you for your clarification. Certainly we want to be more than competitive in the market. It is difficult to purchase a vehicle unseen and unfortunately we did not have the fortune of seeing yours. That is our fault as we should have made arrangements to drive to Panama City and pick up your vehicle so that we could make an informed decision as to its value. Please know that Mason appreciates the the 2 months he spent getting you information and it is a shame that he will not be your go to man in the future as he prides himself on providing unapparelled customer service. You are correct that the PANAMA CITY market is bigger than the market in Enterprise. The population in that market is actually about 4 times larger than ours. With their size you would think they would sell many more vehicles. They do a great job and are fine people. They did out sell us in January by 4 vehicles. 400% larger 4 more vehicles sold. 71.66% of our sales last month came from outside of the Enterprise area because of the great savings and service we provide. Again we appreciate the opportunity to be your dealer of choice and look forward to the opportunity to serving you in the future.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

January 19, 2025

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout. More

by BBARLOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

January 16, 2025

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fix More

by robkey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Mitchell Hyundai responded

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

January 15, 2025

They got my Tucson in and repaired in a timely manner. They called me to notify me what the repairs needed to be done. I was back in my vehicle the next day. More

by CTRAVERS12377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service
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Jan 20, 2025 -

Mitchell Hyundai responded

Glad your service went well. We look forward to seeing you again soon.

January 13, 2025

Took good care of my vehicle. Appreciative of the honest feedback and courtesy. Very different from other Hyundai dealership where I purchased my car. More

by BRIAN_LAMBERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. Please come back soon.

January 12, 2025

The salesmen was absolutely great and got me a monthly payment that works perfect for me More

by mckinleybailey23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

January 10, 2025

You can’t get better service anywhere and I have experience a lot in different businesses More

by SUPERBEE36301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Mitchell Hyundai responded

Thank you for the review and the kind words. Come back soon.

January 05, 2025

All were professional n polite but your company gave me a pole that locks on my steering wheel n doesn't fit good n once I almost couldn't get it off ,it took about 15 minutes to finally get it off.so I More

by PURPLEPISCES0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one sale man who helped me cuz I spelled my coffee dot. Know his name
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Jan 06, 2025 -

Mitchell Hyundai responded

Thank you for your review and your business. We apologize that you are having issues with the steering lock bar. We can certainly inspect it to insure it is functioning properly. Please contact our service department and they will be more than happy to assist.

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