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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
92 Reviews

92 Reviews of Mitch Smith Chevrolet - Service Center

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May 10, 2024

They are easy to work with. The service department could use a little improvement. They could be a little more conscientious about their work. More

by tonybakerlogging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hembree is great!
May 10, 2024

They were fast when I called to make an appointment . They were fast in changing my oil and switching my tires. More

by jdavidhembree49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Awesome and friendly! Very honest. I would definitely recommend Mitch Smith for my next purchase when my 2021 trail boss’s wheels fall off…… More

by bilstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

All the problems were addressed and my car was returned in a timely manner Great service More

by turner.wet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
May 01, 2024

everything went fast & easy. ..i just dealt with the salesman(Samuel Tucker) & the contract lady...it was good.. More

by GWHITE11
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Excellent experience! ! All repairs made according to my expectations. Everyone was very helpful!!!! No problem More

by dougjones1830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

GREAT PLACE! ! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM More

by randy.lamb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loggins
April 29, 2024

The people were very nice to work with and the service was exceptionally great all the way around. More

by eagle60ala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reid
April 29, 2024

Everything thing was good. People were courteous and truck was ready in a couple of hrs of my appt More

by norm0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I don’t have a problem with the salesman , my complaint is in service. You need a technician that knows about the electrical problems in trucks. My husbands truck has been taken twice with electrical probl More

by vickiegarmon28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mitch Smith Chevrolet Reputation
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Mitch Smith Chevrolet responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Best Regards, Christie Bright | (256) 841-4410 | Mitch Smith Chevrolet

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