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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
100 Reviews

100 Reviews of Mitch Smith Chevrolet - Service Center

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September 10, 2024

i took my truck in for air bag recall parts were not available on first notice when i called they had parts and i took it in it was repaired same day no problems and service department was very helpful. More

by gravesauto1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reid
September 10, 2024

i will never buy another car from mitch smith. when ever i bring a problem to them they tell me they can’t “ duplicate the problem” so they won’t do anything to fix it. More

by leosmommy11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Smith Chevrolet Reputation
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The quality of the body shop work was not acceptable doesn’t look like any inspected the job before it went out More

by Mldl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
September 05, 2024

Very prompt and kind , they were friendly . The only thing I wish had been different is explain the paper they have me about what they checked on my car More

by Xenataylor2258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

This visit was as described. They worked around my schedule and provided a good experience. More

by jcook2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great service! It was easy to set an appointment and they got me in and out quickly. More

by kevinc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
August 29, 2024

Repairs were made to my 2015 Tahoe in a timely manner and the work performed was very satisfactory. Employees were very courteous and professional. More

by dabmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Austin Rogers both were excellent to work with
August 26, 2024

Waited 3 hours on a scheduled service and tire rotation. Had to return the next day to correct a problem that was created when the cabin air filter was changed . More

by gbell4922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Service was outstanding especially dealing with Ethan . He is probably one of the best writers I have dealt with. He deserves a raise very attentive to my needs More

by stanciljared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Mitch smith has been great to work with during this process, body shop was great and sales department is great as well! More

by customirnworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
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