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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
103 Reviews
Call Service Center (256) 841-4410

103 Reviews of Mitch Smith Chevrolet - Service Center

Sort by
January 17, 2025

They got right on my oil change and had me back on the road in know time. Great service!! More

by anitawisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Mitch Smith Chevrolet responded

Thank you for the wonderful review! We’re thrilled to hear you had a great experience with your oil change at Mitch Smith Chevrolet. Our team works hard to provide quick and efficient service, and we appreciate your recognition. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 15, 2025

The personnel have always been very helpful, courteous and professional. They make sure I understand any work that needs to be done. I have been a customer for many years and I think the employees are top More

by delisa.cain48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Mitch Smith Chevrolet has consistently provided you with helpful, courteous, and professional service throughout the years. It means a lot to us to know that we can ensure you understand any work needed on your vehicle. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 08, 2025

Service is always responsive to urgent repair needs. Service personnel seem to be well trained. More

by hci75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We truly appreciate your kind words about our service team at Mitch Smith Chevrolet. It's great to hear that you find us responsive to urgent repair needs and that our personnel are well trained. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 21, 2024

My first purchase from Mitch Smith Chevrolet,they were very helpful and made my purchase easy More

by rcarter60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Libby Sallee
Report | Print
Dec 23, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your first purchase from Mitch Smith Chevrolet was a positive experience and that our team was able to assist you in making it easy. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

December 16, 2024

Every department is absolutely awesome! Love coming up to see everyone and they are so friendly. They are the best dealership ever! I would totally recommend to anybody! More

by cullmanbamafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodie Curvin
Report | Print
Dec 17, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your kind words about the team at Mitch Smith Chevrolet. It’s great to hear that you enjoy visiting us and feel welcomed by our friendly staff. Your recommendation means a lot to me. I look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

December 16, 2024

Love the link with letting us know status of vehicle progress and the attached documents. Everyone we have any contact with at Mitch Smith are wonderful! More

by adspringer82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the vehicle progress updates and the attached documents. It’s our goal at Mitch Smith Chevrolet to provide excellent service, and I'm glad our team met your expectations. I look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 16, 2024

These guys are the real deal, they are a service dept that actually provides real service. I have had a number of visits over the last 4 years, every single one was successful and minimum stress. More

by res0jwuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you've consistently had successful visits at Mitch Smith Chevrolet's service department over the last four years. Our team strives to provide the best service possible with minimal stress for our customers. I appreciate your support and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 13, 2024

Service personnel were friendly and knowledgeable. Appointment was on time and service was finished in less than an hour. Highly recommend. More

by brian.mangum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that our service personnel provided you with friendly and knowledgeable assistance. At Mitch Smith Chevrolet, I strive to respect your time and ensure quality service. I appreciate your recommendation and look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

December 09, 2024

Took Equinox in for an oil change. It was done in a timely manner and the coffee and donuts were good. More

by jlraley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know womens name who assisted me in service dept. She did good.
Report | Print
Dec 10, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're glad to hear that your oil change for the Equinox was completed promptly and that you enjoyed the coffee and donuts. We appreciate your feedback and look forward to seeing you again at Mitch Smith Chevrolet! Best Regards, Sharon Smith Mitch Smith Chevrolet

December 01, 2024

Very courteous and a quick oil change at a good price! Will go there again! More

by crookex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced courteous service and a quick oil change at a great price at Mitch Smith Chevrolet. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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