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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
146 Reviews
Call Service Center (256) 841-4410

146 Reviews of Mitch Smith Chevrolet - Service Center

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July 29, 2025

They were quick to get my car back and quick with their work. The waiting area was clean as well. Very professional. More

by dmclean1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review! I appreciate your feedback about the quick service and clean waiting area at Mitch Smith Chevrolet. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to seeing you again for any future needs. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

They were very fast. Got finished very quickly.very courteous and very respectful. , and fast. More

by bettyhawkins43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback, Betty! I'm glad that you found our service at Mitch Smith Chevrolet to be fast, courteous, and respectful. We strive to provide an efficient and friendly experience for all our customers. We look forward to assisting you on your next visit. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 28, 2025

I felt like I was at a Mercedes dealership! The service was great! And found I had a recall, they took care of that also. More

by ashbaugh.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Mitch Smith Chevrolet responded

Thank you, Mike! I am happy to hear that you had a great experience at Mitch Smith Chevrolet. It's great to know that our team provided you with the high level of service you deserve. We appreciate your feedback and look forward to seeing you again soon. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 21, 2025

I took my 2023 Chevrolet Colorado in to have a flat fixed. Turned out the nail hadn't punctured all the way through the tread. So there was no charge. Best dealership ever!!! More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with us at Mitch Smith Chevrolet was so positive, and we're glad we could help with your 2023 Chevrolet Colorado without any charge. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 18, 2025

Everything went well and the service guy answered all my concerns and questions. Thank you! More

by jodieblondie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that everything went well and that our service team was able to address all your concerns and questions. At Mitch Smith Chevrolet, we strive to provide great service, and we appreciate your kind words. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 18, 2025

Always Great customer service! I love how they communicate with you to keep you updated when you get any type of car service! More

by owen132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Owen! I am glad to hear that you appreciate our customer service and communication at Mitch Smith Chevrolet. Keeping our customers informed is important to us, and we're glad you had a great experience. We look forward to serving you again next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 14, 2025

I always have a very good experience whenever I take my car to be serviced. Corey takes a personal interest in making sure the service to my vehicle is completed in a timely manner. He makes sure everythin More

by rockinrufers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us at Mitch Smith Chevrolet. I'm happy to hear that Corey and our staff have consistently provided you with excellent service. We look forward to seeing you again for your next service appointment. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 10, 2025

Great place I would recommend them to anyone and everyone. Don’t know what else to say but great place More

by adama6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you had a great experience at Mitch Smith Chevrolet. We look forward to welcoming you back in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 07, 2025

Absolutely do not understand communication and customer service. I could never recommend them to anyone More

by randy.earnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Report | Print
Jul 08, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback, Randy. I understand that clear communication and customer service are critical, and I appreciate you bringing this to our attention. I invite you to contact Mitch Smith Chevrolet directly to discuss your experience further. Your input helps us improve, and we hope to have the opportunity to assist you better in the future. Best Regards, Sharon Smith Mitch Smith Chevrolet

July 04, 2025

They are a good dealership but I past years have been better sign of the times I suppose More

by phogan5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names I recognize
Report | Print
Jul 05, 2025 -

Mitch Smith Chevrolet responded

Thank you for your feedback! We appreciate your kind words about Mitch Smith Chevrolet and understand that experiences can vary over time. If there’s anything specific you’d like to discuss or see improve, please feel free to reach out to us. Your insights are valuable, and we look forward to serving you better in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

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