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Mitch Smith Chevrolet - Service Center

Cullman, AL

4.6
135 Reviews
Call Service Center (256) 841-4410

135 Reviews of Mitch Smith Chevrolet - Service Center

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June 21, 2025

Always professional and efficient and stays on schedule if you have booked an appointment for service. More

by kparkerphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We at Mitch Smith Chevrolet are thrilled to hear that you found our service to be professional and efficient. Our team strives to respect our customers’ time and keep appointments on schedule. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 21, 2025

I called, and they scheduled my service, but the day before, the low oil warning came back on. I was in town, and I called in. I was told to bring it in and they would check and service it then. Excelle More

by bruce0162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cheatum
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Jun 21, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review, Bruce! I'm thrilled to hear about your positive experience with our service at Mitch Smith Chevrolet. It’s great to know that our team was able to assist you promptly with the oil warning issue. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 19, 2025

Great price, friendly people, timely appointments, and they have a nice place to wait while the work is being done More

by lavondawaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review, Lavonda! I am glad that you found great prices and friendly service at Mitch Smith Chevrolet. It’s great to know you appreciated our timely appointments and comfortable waiting area. We look forward to serving you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 09, 2025

I have no comment. I do o not like to be forced to write a review. More

by v_pitts
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Mitch Smith Chevrolet responded

Thank you for taking the time to leave a review. I appreciate your feedback and understand that not everyone feels comfortable providing detailed comments. If there's anything specific you'd like to discuss regarding your experience at Mitch Smith Chevrolet, please feel free to reach out. We’re here to help! Best Regards, Sharon Smith Mitch Smith Chevrolet

June 07, 2025

This dealership is impressive. Dropped my SUV, for an oil change and it was ready within 30 minutes and they were busy. Full service department was very professional, knowledgeab More

by Stephinebeasley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Curvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brodie Curvin
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Jun 07, 2025 -

Mitch Smith Chevrolet responded

Thank you, Stephine, for your wonderful review! We're thrilled to hear that you had such a positive experience at Mitch Smith Chevrolet. It's fantastic that Brodie and our service department could assist you promptly and professionally with your SUV's oil change. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 07, 2025

Mitch Smith is always my go to place for purchase, service, and repairs! Awesome people! Great Service! More

by sarabblair70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Sara! I am thrilled to hear that Mitch Smith Chevrolet is your go-to place for purchases, service, and repairs. Our team takes pride in providing great service, and your kind words mean a lot to us. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

June 06, 2025

I find Mitch Smith very convenient because I can stop in when I am in town and get an oil change without making an appointment ahead of time. This allow me to be flexible with my time. More

by dmg4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're glad to hear that you find Mitch Smith Chevrolet convenient for oil changes and appreciate the flexibility we offer. We strive to make servicing your vehicle as easy as possible. We look forward to seeing you again the next time you're in town! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 02, 2025

Easy scheduling, professional service. Fair Price for services rendered. Service department clean and neat. Employees are polite and attentive. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Mitch Smith Chevrolet responded

Thank you for your review, Greg! I'm glad that you had a positive experience with our Service Department at Mitch Smith Chevrolet. We strive to maintain a clean and professional environment while providing fair pricing and attentive service. We look forward to assisting you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 02, 2025

Always friendly and willing to go above and beyond! More than willing to get you in on your conscience and not theirs. More

by april.morgan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Mitch Smith Chevrolet responded

Thank you, April! I appreciate your feedback and I'm happy to hear you found our team at Mitch Smith Chevrolet friendly and supportive. It's our goal to ensure our customers have a comfortable and positive experience. We look forward to seeing you again soon. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

May 28, 2025

Josh in your Collision area is very professional and thorough. It is an absolute pleasure to work with him. This is my third Collision that he has fixed for us. More

by ebjonesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Report | Print
May 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you've had great experiences with Josh in our Collision area. Your satisfaction means a lot to us at Mitch Smith Chevrolet, and we truly appreciate your trust in us for your repairs. We look forward to assisting you again in the future! Best Regards, Joshua Smith joshua.smith@mschevy.com | Mitch Smith Chevrolet

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