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Mitch Smith Chevrolet

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.7
136 Reviews
WELCOME TO MITCH SMITH CHEVROLET, INC. Your Cullman-Area Auto Dealer Alternative Thanks for choosing Mitch Smith Chevrolet, Inc. for your next car shopping experience. At our Cullman car lots, we have a large selection of new and pre-owned vehicles for you to browse, which has made us a popularly used car lot in Cullman, AL. We cater to all drivers and their unique lifestyles, that’s why we’re one of the most trusted Cullman car dealerships in the Hartselle-area. In addition to our selection of vehicles, we offer many services for whatever auto-related problem you may have at our used car lots in Cullman, AL. If you’re interested in what we can offer you, contact or visit us at our Decatur-area dealership for more information.
Contact Dealership

1655 Cherokee Ave SW

Cullman, AL

35055

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Showing 136 reviews

November 05, 2024

Friendly. ..Helpful....Good Timing....kept me updated with work going on...Respectful...made sure I received my discount...will definitely use them again More

by spicelife65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
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Nov 06, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a positive experience at Mitch Smith Chevrolet. I'm glad our team was able to assist you and keep you updated throughout the process. I look forward to seeing you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 31, 2024

Got oil change, tires rotated and needed a tale light it took 2hrs they forgot to check the lights and had to take it back in to do that More

by bridgetw1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent service at Mitch Smith Chevrolet. It's concerning to hear about the oversight with the tail light check and the additional time required. We strive to maintain high standards, and your feedback will help us improve our processes. Please feel free to reach out to me directly if you have any further concerns. We hope to serve you better in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 22, 2024

Scott was absolutely amazing. He did everything to get us into our new vehicle. I'm so thankful. More

by BDEON3053
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 24, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Scott and are thrilled to hear he helped you get into your new vehicle at Mitch Smith Chevrolet. We look forward to serving you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

October 21, 2024

Always receive great service from Mith Smith. The people that work there are great with the customer. I’ll be back. More

by parr2kstate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
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Oct 23, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you always receive great service at Mitch Smith Chevrolet and that our team is taking good care of you. We look forward to welcoming you back soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 19, 2024

Mr Hulsey was very helpful in helping with my decision on a 3rd row suv. I'm enjoying my traverse. More

by ERICKELLER523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Mr. Hulsey was able to assist you in your decision and that you're enjoying your new Traverse. At Mitch Smith Chevrolet, we strive to provide our customers with the best experience possible. We hope to see you again soon! Best Regards, Sharon Smith & Paul Schaeffer Mitch Smith Chevrolet

October 18, 2024

Everyone at Mitch Smith is kind and courteous. I had a pleasant experience doing business with them! More

by bilstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Mole
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Oct 22, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a pleasant experience with our team at Mitch Smith Chevrolet. I appreciate your kind words and look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 18, 2024

All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated More

by kc880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Aker & Randy Lamb Both, Wes Reid
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Oct 22, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! I truly appreciate your recognition of our team's dedication to providing excellent service at Mitch Smith Chevrolet. It's wonderful to know that our efforts made a positive impact on your experience. I look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 17, 2024

Took a month to fix the transfer case issue. Vehicle was there nearly a month before they ever looked at it More

by Streetc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback regarding the time it took to address the transfer case issue. Understanding the importance of timely service, I encourage you to contact me directly to discuss your concerns further. At Mitch Smith Chevrolet, I value our customers and strive to maintain our service standards. Thank you for your patience, and I hope to assist you better in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 17, 2024

It was a pleasure working with Adam and the rest of the team at Mitchsmith Chevrolet. They all were very friendly and helpful in the whole process of buying a new vehicle. More

by DALEM3954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Adam and the team at Mitch Smith Chevrolet. Providing friendly and helpful service is our priority, and it's fantastic to know we met your expectations during your vehicle purchase. We look forward to assisting you again in the future! Best Regards, Sharon Smith & Paul Schaeffer Mitch Smith Chevrolet

October 16, 2024

Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure More

by topc1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
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Oct 19, 2024 -

Mitch Smith Chevrolet responded

Thank you for your feedback regarding your recent service at Mitch Smith Chevrolet. I appreciate you bringing this to our attention. We understand the importance of proper tire maintenance and air pressure. If you have any further concerns or need assistance, please feel free to reach out to us. We value your experience and aim to meet our customers' needs and more. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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