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Missoula Nissan & Hyundai

Missoula, MT

not yet
rated
790 Reviews
Call Dealership (406) 558-2344
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2715 Brooks St

Missoula, MT

59801

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790 Reviews of Missoula Nissan & Hyundai

December 16, 2023

as i do not have a dealer in my area ,I decided to come to Missoula. the service has always been great and timely, More

by mjparchen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Beck, DAN CHAMBERLIN, Josh Reisner
Report | Print
Dec 21, 2023 -

Missoula Nissan & Hyundai responded

Hi Mjparchen1! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

DON'T BUY FROM MISSOULA NISSAN/HYUNDAI! . After the deposit, the salesman all the way to general manager lied every step of the process. I found another nearby dealer and it was very smooth. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Sinclair, Joe Blixt, Scott Peterson
Report | Print
Sep 05, 2022 -

Missoula Nissan & Hyundai responded

Hi Scott, we regret your most recent visit with us was not up to the standards we strive for. We would like to have a better understanding about your experience. Please reach out to us at (406) 417-3186 at your earliest convenience and we will do our best to resolve this with you.

Sep 06, 2022 -

Scott responded

The sales team quoted $26500-27000, above $25900 MSRP for Elantra Hybrid that was in transit. I agreed to pay cash, and paid $1000 deposit. When the car arrived the price went to $28600. Sales told me they "don't have even have that much markup". I reached out to the general manager. He told me he would solve this and get back in 1 hour. Never heard from him, even after I called back the next day. The last text I received was "did you not want the car" I called to get my deposit back which they did. They regret now, but not a concern at the time.

November 02, 2020

These guys are amazing and I couldn't be more thankful for their help with my vehicle and issues that they fixed! I will always recommend Missoula Nissan & Hyundai! More

by Cole406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Boyd, DAN CHAMBERLIN
Report | Print
Dec 23, 2020 -

Missoula Nissan & Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2020

Professional and friendly, thank you! Mike Boyd was easy to work with and my vehicle issues and factory recall were all handled in one day. They also informed me of other pertinent needs to help with preve More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micheal Boyd
Report | Print
Sep 23, 2020 -

Missoula Nissan & Hyundai responded

Hello Brandon Thank you for your visit to Missoula Nissan Hyundai and your kind words about our service department. I noticed that you rated the experience at one out of five stars. We are always looking for ways to improve our customer experience, and encourage you to reach out to our Service Manager, Josh Reisner (josh@missoulanissan.com), directly. He welcomes customer feedback, and will do all he can to address the situation. Thank you Catrina Reisner Owner Loyalty Manager Missoula Nissan Hyundai catrina@missoulanissan.com

Sep 24, 2020 -

Brandon responded

I meant to give the highest rating, not the lowest. Sorry about the mixup.

September 14, 2020

It was a great experience overall!!! I came in with my boyfriend who was only familiar with another model/dealership and he was blown away by the great customer service we received, and the amazing offer More

by tialenna22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Millan, Adam Chesterfield
Report | Print
Sep 17, 2020 -

Missoula Nissan & Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 14, 2020

It was a great experience buying my first car with Hyundai. George took very good care of us and I know he had our best interests in mind! More

by Taryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Chesterfield, George Washington, Scott Peterson
Report | Print
September 14, 2020

I was having issues with my stereo and they were able to fix it and were fast and with great customer service. Definitely appreciate it More

by Kyla Bouchee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Boyd
Report | Print
Sep 17, 2020 -

Missoula Nissan & Hyundai responded

Kyla Bouchee, thank you for your kind review; we are happy to pass along your comments to the team here at Missoula Nissan Hyundai!

September 11, 2020

The service department at Missoula Nissan & Hyundai is fantastic! They do a really good job, have fair prices, and get you in and out quickly! More

by sarah.johnson.mt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAN CHAMBERLIN, Josh Reisner
Report | Print
September 08, 2020

Very friendly and professional. I will recommend this dealership to anyone looking to buy a car or have their vehicle serviced. I will continue to bring my truck here. More

by schennum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Millan, DAN CHAMBERLIN, Josh Reisner
Report | Print
September 04, 2020

Friendly service from the start. They explained their process well. No hassles, pressure tactics or up sells. Good prices and they were able to help with additional disscounts. More

by lcbig77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Chesterfield, George Washington, Andy Duram
Report | Print
Sep 17, 2020 -

Missoula Nissan & Hyundai responded

Thank you so much for your positive comments about Missoula Nissan Hyundai!

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