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Missoula Nissan & Hyundai
Missoula, MT
790 Reviews
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790 Reviews of Missoula Nissan & Hyundai
September 17, 2019
Poor Service Lack of response from service department. It took 2 weeks after I had my vehicle delivered to get a response. I had to initiate all contacts. Lack of response from service department. It took 2 weeks after I had my vehicle delivered to get a response. I had to initiate all contacts. More
by Ryan
Verified CustomerEmployees Worked With
DAN CHAMBERLIN, Josh Reisner
September 17, 2019
Great and professional experience. It was an awesome and professional experience. We had no trouble in dealing with this dealer. Would highly recommend. Price is right and good quality It was an awesome and professional experience. We had no trouble in dealing with this dealer. Would highly recommend. Price is right and good quality cars. More
by ashley
Employees Worked With
Justin Sinclair, Joe Blixt
September 13, 2019
Fantastic service! Great service - reasonable pricing - absolutely no attempts to try to "upsell" me - I'd recommend them highly if you need repairs or service on your H Great service - reasonable pricing - absolutely no attempts to try to "upsell" me - I'd recommend them highly if you need repairs or service on your Hyundai or Nissan! More
by sarah.johnson.mt
Employees Worked With
DAN CHAMBERLIN, Josh Reisner
September 13, 2019
Super friendly customer service, very helpful people I had car troubles, the servo pump on my vehicle just gave up. Arriving in the dealership late a bit before 5 PM, Michael from the service department I had car troubles, the servo pump on my vehicle just gave up. Arriving in the dealership late a bit before 5 PM, Michael from the service department made sure that my car gets checked out quick, hoping that they will be able to fix the issue. Since the problem was bigger than expected, I had no car to drive home with. All car rental agencies in Missoula were booked out but Michael offered us a ride home to Darby so my 5 year old girl could finally go home. He is super friendly and helpful, in this case even a life saver! Next day Joe came to pick us up (clear down to Darby) and helped to find a good deal on a vehicle and trade mine in. It was a pleasure to work with these guys, I am glad to see such a great team of ppl! More
by T. McKay
Employees Worked With
Michael Boyd, Joe Blixt
September 12, 2019
In and out quick and easy The service staff was helpful and knowledgeable. Only strange part was having to go back to service once the work was complete to pick up paperwork a The service staff was helpful and knowledgeable. Only strange part was having to go back to service once the work was complete to pick up paperwork and then visit the cashier. Waiting in line twice seemed inefficient. More
by casey.s.berryman
Employees Worked With
DAN CHAMBERLIN
September 11, 2019
Worst car sale ever I had went into the dealer bought a car. Then not even 6 months of having the car somehow the turbo blew out. They said they could fix it bit it would I had went into the dealer bought a car. Then not even 6 months of having the car somehow the turbo blew out. They said they could fix it bit it would equal out to the remainder of the car payment. So then my s/o cosigned for another car. Then not even 2 month of having that car it started to have electrical issues wich it then shut down and is still undrivable. Joe Blixt was the only one who was intrestes in getting anything.fixed. He was professional and concerned about all of our needs. More
by VANFLEETSAM6
Employees Worked With
Justin Sinclair, Joe Blixt
September 11, 2019
Completely Disappointed!! I had my Certified Pre-owned car in for a brake check (because my brakes were shimmying when I drove it off the lot). My salesperson said that they w I had my Certified Pre-owned car in for a brake check (because my brakes were shimmying when I drove it off the lot). My salesperson said that they were going to fix it and I was to bring it in. I took my car in at 9:15 and dropped it off. The Salesperson also said she was going to have it detailed for me that day. I told the service person to let me know when it was finished as I was taking my 2 little nieces and their friend over to the mall. Long story short, I drug them around the Mall until 4! They were all very exhausted and since I hadn't heard from the service department, I decided to drag them over and check on it. Upon my arrival, I found out my car was parked out front AND THEY DID NOTHING TO IT!!!! How the heck could that have taken the entire day!!!!??? The rusty rotors were apparently not covered by the warranty so they weren't fixed! This makes no sense as it had 8500 miles and since its a certified pre-owned car those shouldn't those have been checked and replaced? They said they were going to check on it for me to see if they could get it covered since I was a new customer and they were going to get back to me...I have NEVER heard back!!!! Also, I couldn't even tell it was detailed! The reasons why it got detailed didn't even gt taken care of... On another note...Another issue beyond the brake issue is that I was only provided one key. Our salesperson said it was lost. I have asked multiple times about it and have gotten no response from our salesperson. That is not good customer service. It started out really good and then went down to no customer service. I even sent an email to Justin Sinclair (Dealership Manager) about all of these issues and did not even get a response from him. There are more things that I am upset about but will stop there. I got my dream car, but I just need another key! Apparently that is too much to ask? More
by jenogle22
Employees Worked With
Justin Sinclair, Camille Allen
September 10, 2019
Always Available I can always speak to the service manager & troubleshoot repairs &/or maintenance for my 2010 Nissan Murano. In past searches for the right vehicle J I can always speak to the service manager & troubleshoot repairs &/or maintenance for my 2010 Nissan Murano. In past searches for the right vehicle Jesse works hard to find what I’m looking for. More
by lanapope406
Employees Worked With
Mike-mechanic, Jesse Millan, Danielle Kinsey, Josh Reisner
September 10, 2019
oil change I was going on road trip to Seattle, called to get car checked out before going. Left message for them to call me back for appointment, was schedule I was going on road trip to Seattle, called to get car checked out before going. Left message for them to call me back for appointment, was scheduled the next day 9:30am. out by 10am, and free car wash, thank you. More
by rco7689222
Employees Worked With
Jesse Millan, DAN CHAMBERLIN
September 09, 2019
Best dealer and service center in Missoula Wonderful service from buying the car to the service on my car. Wouldn't go anywhere else. Excellent customer service from my salesman Troy from 3 yea Wonderful service from buying the car to the service on my car. Wouldn't go anywhere else. Excellent customer service from my salesman Troy from 3 years ago. Troy went above and beyond his job title helping me get my car servIced ASAP. Absolutely love Missoula Nissan Hyundai!!!!! Mike in the service center was the best at making me feel confident I was safe in my Sante fe. Thank you all at Missoula Nissan Hyundai. More
by decline
Employees Worked With
Mike in the service center, Troy Zastrow
