Minooka Subaru
Moosic, PA
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Dear Subaru, As my wife Bonnie and I contemplated our future move to the Phoenix area, we knew we wanted a new Forester Touring in order to enjoy our ride across the country. We are, however, saddened b future move to the Phoenix area, we knew we wanted a new Forester Touring in order to enjoy our ride across the country. We are, however, saddened by the fact that we will no longer have the comfort of dealing with Minooka Subaru when we buy our cars and bring them in for service. Our most recent experience at Minooka Subaru brought us into contact with Sales Rep Chris Corbett. We were pleased, but not surprised, when Chris treated as if we were old friends. He answered all of our questions and addressed all of our concerns. He worked with and for us to create the best deal possible, so that when we were out the door we had a new friend that helped us and made us feel as though we got a great deal. The safety of a Subaru, particularly a Forester, gives me peace of mind. With the Touring Edition, we got a car that has many creature comforts - some of which were unfamiliar to us. That said, Jim Corbett walked us through how to use all of the bells and whistles this car has to offer. We are old and he listened to all of our questions and answered in a way we could understand. He made sure we knew how to optimize the use of our new car and gave us his undivided attention. Jim made us feel like we had another new friend making us feel like family. We were then directed to an office where we met Trish Corbett. She walked us through the credit and financing process, quickly, thoroughly, and as painlessly as possible. Trish also was a delight to work with in spite of working with a new, not yet mastered computer application. I highly recommend everyone I know to, not just get a Subaru but get a Minooka Subaru and become part of the their family, with no requirement to change your last name to Corbett. Kind Regards, More
Minooka Subaru Joe found me the steal, Matt sold me the wheels, &Claire found and finalized the deal and Mike explained that I no longer will need to click my heels. In all seriousness, it was the best c wheels, &Claire found and finalized the deal and Mike explained that I no longer will need to click my heels. In all seriousness, it was the best car buying experience I've ever had. There are not enough words to express my appreciation. What started as an overwhelming and sad situation requiring me to search for another car ended up with an amazing car. I owe it to the Minooka Subaru staff. Thank you again so much! More
Second new Subaru was bought here. It's a neighborly business that solves any issues. Making good on warranty, and I greatly appreciate being accommodated for same day needed brake issue. business that solves any issues. Making good on warranty, and I greatly appreciate being accommodated for same day needed brake issue. More
Just bought a new 2022 Outback Wilderness from Minooka Subaru. They were great with our trade-in, giving us $3500 more than the Bluebook estimate. And they gave us dealers price on any accessories that Subaru. They were great with our trade-in, giving us $3500 more than the Bluebook estimate. And they gave us dealers price on any accessories that we added on to the vehicle. I have never owned a Subaru before, but with this type of personalized service, i will be back when i need another vehicle. More
Mechanics are bad,not certified.brought back several times. I never had problems with the service,until I purchased my 2014 legacy. 1. Window rattles. Brought back 3 times.problem still there. 2. Sun visitor I never had problems with the service,until I purchased my 2014 legacy. 1. Window rattles. Brought back 3 times.problem still there. 2. Sun visitor light broke. Brought back 2 times. Finally spoke to Rob Corbett and fixed. 3 ordered driver side door trim that has dent in it. Under warranty not callled about part. More
Rude salesman, no negotation Whenever you go to buy a car, there's always an unspoken rule that there's always some give-and-take between the buyer and the seller. However, it doe Whenever you go to buy a car, there's always an unspoken rule that there's always some give-and-take between the buyer and the seller. However, it doesn't seem to exist here. I was looking for a new car and decided to check out this Subaru lot. The cars looked pretty well kept and looked nice. A salesman came out and asked what I was interested in. I found a 2013 Impreza that looked nice and wanted to take it for a test drive. The first problem is that the salesman insisted on riding with the driver. He also made me follow a prescribed route where I couldn't accelerate beyond the speed limit (25mph). I know some dealers employ this policy, but when I'm test driving a car, I like to listen to how it sounds and feels instead of having to listen to the salesman talk about the stereo system or financing. When the test drive was over, he asked me what price I was looking at. The car seemed a bit on the expensive side even in early 2015 for a base model ($19.5k), so I threw out a number that was a few grand lower. What he told me I won't forget: "See that car over there?" (Points to a 2007 Subaru Outback). "That car has 120k miles and I sold that car for $12,000. If you want something at that price, you need to look at a car with more miles." And that was that. He pretty much made it clear that he had no intention of doing business with me or wanting to be flexible on price. If you want to buy a Subaru, I would make the effort to drive to another dealership. More