Mini of Morristown

This is my second mini my experience with Lenny my motoring advisor he was off the chart s.He took care of all of my needs from start to finish .Truly a professional in he's field .I have recommended motoring advisor he was off the chart s.He took care of all of my needs from start to finish .Truly a professional in he's field .I have recommended him to my friends and family More

Stay away from this dealership! They offered me an awful trade in price for my used Mini and I regret going into this dealership. I was flat out lied to and deceived by the sales team here. After I visited trade in price for my used Mini and I regret going into this dealership. I was flat out lied to and deceived by the sales team here. After I visited other manufacturers, I can tell you that I had a pleasant experience at other dealers & I eventually chose another brand. A Mini is fun but do yourself a favor and stay away from this place. I'll never buy a Mini again thanks to Morristown Mini.... way to go! More

GREAT CAR. SERVICE DEPARTMENT IS HORRIBLE,,CUSTOMER GREAT CAR. SERVICE DEPARTMENT IS HORRIBLE,,CUSTOMER SERVICE AS WELL AS SERVICE DEPARTMENT MANAGER AND THE BOYS IN THE GARAGE ARE JUST TERRIBLE AT THE GREAT CAR. SERVICE DEPARTMENT IS HORRIBLE,,CUSTOMER SERVICE AS WELL AS SERVICE DEPARTMENT MANAGER AND THE BOYS IN THE GARAGE ARE JUST TERRIBLE AT THEIR JOBS AND I TRULY WILL NEVER LET THEM TOUCH MY MINI AGAIN. PLACING BIKE RACKS ON BACKWARDS, OFFERING SERVICE 5 WEEKS AWAY????!!!!!!!!!, AND ACCUSING US OF PLACING METAL CAPS ON OUR TIRE VALVES~ALSO THE REASON WHY THEY ROTTED......... WILL NEVER GO BACK AGAIN. NOR WILL I BUY MY NEXT CAR THERE. MAHWAH MINI...THANK YOU AND WE WILL CONTINUE TO TAKE OUR MINI TO YOU.. More

I brought my car in for service. One week later still did not have my car plus no loner car. I called everyday for a week and they told me it was bad gas in the car thats why my engine valves were clogging, not have my car plus no loner car. I called everyday for a week and they told me it was bad gas in the car thats why my engine valves were clogging, this happend last year too.The service tech told me "If I were you I would get rid of the car" The car does not evern have 50k on it I hate Mini Coopers and I hate the DealershipS especially when they give me a BS Corperate answer. VERY UNHAPPY More

This service team is so fantastic; serving you is like second nature to them. They are best qualified to handle my can and know it inside and out like the back of their hands. When I call with any issues, second nature to them. They are best qualified to handle my can and know it inside and out like the back of their hands. When I call with any issues, even if it’s for tire change etcetera, they schedule me right away. I trust them and feel they care greatly for me and my car too. More

Great people at this MINI dealership: friendly, down-to-earth, and helpful. I bought my car here and I also took it back for repairs. It is expensive, but I expected this. I like this dealership down-to-earth, and helpful. I bought my car here and I also took it back for repairs. It is expensive, but I expected this. I like this dealership better than Princeton also, because Princeton MINI is so concerned about their ratings and feedback, but once you fill out the survey they want nothing to do with you. It is a very artificial interaction. They are only nice if they know that you are giving them feedback, otherwise, they tend to be very unhelpful and do not return your calls. Morristown MINI employees seem a lot more sincere. More

It felt like the red carpet had been rolled out when I arrived for service to my air conditioning in my 2006 Mini. Even making the appointment over the phone was a pleasurable experience. The service ma arrived for service to my air conditioning in my 2006 Mini. Even making the appointment over the phone was a pleasurable experience. The service manager, Fred, was knowledgable, accomodating, patient, organized and efficient. Also impressive was the fact that my "low tire pressure" light was on, and I forgot to mention it. When the car was finished, Fred informed me that they noticed it and addressed the tire pressure and reset the light! Now that is initiative, observation, responsibility, caring, going above and beyond.....whatever you want to call it. You just do not get that kind of service much any more these days. Also had an opportunity to talk to the "boss", Ken, to tell him how pleased we were with our visit and HE could not have been nicer! Vinnie, the gentleman that filled out our paperwork and got the show rolling was efficient and respectful and kept things on schedule. His estimation of length of our service was right on! From the greeter at the door to the gentleman that kept the coffee going...this is an outstanding organization in every way. It made the 150 mile trip (one way) worth it. We will be taking our Mini back there whenever needed or maybe traded!! More

Had a great car buying experience at Morristown Mini. Tony made the process very seamless and took the time to answer my questions until I was satisfied. I spoke to Tony in the morning and was in my new Tony made the process very seamless and took the time to answer my questions until I was satisfied. I spoke to Tony in the morning and was in my new 2010 Cooper S by afternoon. Ed went through my paperwork with me and made sure I understood what I was signing. I plan to be a repeat customer again in a few years. More

Tony has been a great sales person from start to finish! Answered all of my questions in a timely manner, even when I would bug him about the production status. The entire staff is always friendly and extre Answered all of my questions in a timely manner, even when I would bug him about the production status. The entire staff is always friendly and extremely accommodating. I have already recommended MINI of Morristown to friends and family! I love my MINI!! More

Here is what I like about this place: I feel like there are a lot of places that can service cars, do a decent job on price and send you on your way pretty quick, but what I like about Morristown Mini is t are a lot of places that can service cars, do a decent job on price and send you on your way pretty quick, but what I like about Morristown Mini is that they take care of the little things. The waiting area was clean and comfortable. They had DVD movies playing the whole time, and when the movie ended they quickly put in another one. The service guy, Mike, came out and explained all the parts and services that needed to be done and why and he came over periodically to let me know how things where going along. And, my favorite part, all the work got done for less than estimated. My general philosophy is that if someone takes care of the little things, you can trust them with the big things, and thats what I feel like these guys do well. The way they take care of things up front makes me believe that they are doing things right in the back, Also, you can tell they are really trying to make customer service a priority. Every time I've gone up there for service, I never have a bad thing to say afterwards. More