Milton Ruben Toyota of Augusta
Augusta, GA
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767 Reviews of Milton Ruben Toyota of Augusta
new corolla thanks to Jerrod Davis we are proud owners of a new corolla he made my son happy thanks Mr Davis you made it easy and fun thanks to Jerrod Davis we are proud owners of a new corolla he made my son happy thanks Mr Davis you made it easy and fun More
Highlander Was driving a 2017 highlander and met a true salesman by the name of JD he show me a 2019 highlander in which iam driving now he was a great with us a Was driving a 2017 highlander and met a true salesman by the name of JD he show me a 2019 highlander in which iam driving now he was a great with us and we learn more about this 19 then the 17 thanks JDDavis More
They give us a good service. Because they are good and they give a good service too.. they were professionals better than the first time when I bought my first car. Because they are good and they give a good service too.. they were professionals better than the first time when I bought my first car. More
Unresponsive to a Customers' Needs Our 2013 Toyota Rav4 was purchased new from Milton Ruben Toyota in 2013. Recently our Rav4 started experiencing transmission issues. The car has 95k Our 2013 Toyota Rav4 was purchased new from Milton Ruben Toyota in 2013. Recently our Rav4 started experiencing transmission issues. The car has 95k miles and has never been mistreated. Before taking the car to Milton Ruben I did some research and found that there was an extended warranty on the torque converter. I brought this to the service advisors attention and the car was brought back for examination. Two hours later I was informed that it was not the torque converter and that I needed a complete new transmission at the cost of $6,400 plus tax. It was explained that two technicians had driven the car and this was their conclusion. Nothing was said about the Rav4 being analyzed using technology. I left with the Rav4 and traveled approximately 15 miles to a transmission shop that has been in business for 66 years. The car was tested showing no codes. However, two senior technicians drove the car and said it was the torque converter. The total cost for the analysis was $78.00. The technician that tested the car suggested that I take our Rav4 to another Toyota Dealership (Bob Richards Toyota) that was approximately 5 miles away. Consequently, we did go to Bob Richards. The Rav4 was tested at the second dealership and the conclusion was that it was the torque converter. The car was repaired under warranty and returned to me within twenty four hours. I found Milton Ruben Toyota in Augusta, Ga unresponsive to our needs and we will not be doing business with them again. More
New truck purchase I had a great experience on my purchase. Mecca Smith was able to help me find the right choice, with no pressure. I was not pressured to purchase anyt I had a great experience on my purchase. Mecca Smith was able to help me find the right choice, with no pressure. I was not pressured to purchase anything else, and no tricks here. I would recommend. More
Sales and Service Our salesman, Chris Skinner was awesome. He was professional and wasn’t pushy. He was friendly and knowledgeable. We bought a 2019 Toyota Tacoma. Awes Our salesman, Chris Skinner was awesome. He was professional and wasn’t pushy. He was friendly and knowledgeable. We bought a 2019 Toyota Tacoma. Awesome truck! Thanks Chris ! Working with the service department was not as pleasant. Part of the purchase of the Toyota was tires and rims. The service department failed to get orders right and in a timely fashion. 3 separate trips, for mistakes the service department made. Some of the staff, not all, were rude and clearly not competent. More
Landon was very pleasant and professional. I have purchased vehicles from This dealer in the past and they have always treated me very well. I purchased a Chevrolet Silverado. Landon’s great at I have purchased vehicles from This dealer in the past and they have always treated me very well. I purchased a Chevrolet Silverado. Landon’s great attitude made this a better process. More
Mr Mario Patterson did a excellent job helping us. Mr Mario Patterson did a excellent job in helping us purchasing new Tacoma. He explains everything very well about the fixtures and the vehicle. And h Mr Mario Patterson did a excellent job in helping us purchasing new Tacoma. He explains everything very well about the fixtures and the vehicle. And he help us to get our ideal number by talking to his boss. He really did a very good job. I recommend him to my friends to look for him if they want to buy vehicle. More
on the search for the right ride Came in to Milton ruben to help my daughter look at her first car was met by Mr jerrod Davis he was very polite and understood what my daughters wants Came in to Milton ruben to help my daughter look at her first car was met by Mr jerrod Davis he was very polite and understood what my daughters wants was you could tell he has been selling cars for a long time because he wasn't pushy and he spoke clear enough were I could understand I will be bringing my mother by to see him as well thanks Mr JD for all your help More
Excellent customer service from Gopi Srinivasan I purchased a new 2019 Avalon in March from Gopi Srinivasan, and because of his low pressure sales approach, excellent knowledge of the Toyota Vehicle I purchased a new 2019 Avalon in March from Gopi Srinivasan, and because of his low pressure sales approach, excellent knowledge of the Toyota Vehicle Line, great customer service during and after the sale, I purchased a new 2019 Highlander from Gopi for my wife in April. We have enjoyed driving the new automobiles. My wife and I have been a Toyota vehicle owners since 1986, (9 Toyotas in all), and will remain so as long as the vehicles performs as in the past and the Milton Ruben Toyota Dealership continues to provide great customer service and maintains our vehicles in a professional manner. More