Milton Ruben Toyota of Augusta

I’ve been using this service department since I purchased my car three years ago. I honestly hate to have to write this review, but this last trip was by far the worst service that I’ve ever received. I arri my car three years ago. I honestly hate to have to write this review, but this last trip was by far the worst service that I’ve ever received. I arrived to my appointment about five minutes early and there was one person ahead of me. It seemed as though he’d been waiting for a while. Someone came out and told us they’d be right with us. We waited for maybe 10 minutes and then someone helped the man. In this time, three other cars pulled into the adjacent lane. I was standing outside of my car since I’d pulled in. Five minutes later, another service advisor came out and walked straight up to the woman that had just pulled up. She didn’t even look my way, ask me had I gotten there first, absolutely nothing. She just helped the woman and went back to her desk. I don’t normally get upset about much, but by then it was well after my appointment and I felt neglected at that point. I must have looked beyond upset, because a service manager had to go inside and get someone to help me. I love the work this center has done in my car, but what’s the point of allowing people to schedule appointments if you’re not able to accommodate them? I understand that sometimes you’re over staffed, but the smallest things do make a difference. More

I have been car shopping for months and I finally found the car (and the deal) that I was looking for at Milton Ruben. Everybody was great to deal with, and Kelton Hayes made the experience even that much the car (and the deal) that I was looking for at Milton Ruben. Everybody was great to deal with, and Kelton Hayes made the experience even that much better! I would recommend Milton Ruben to anybody looking for a new car! More

Finance Blues Not happy with my car buying experience. The salesperson was great but finance got me. He did the whole act and I feel for it. Making calls and typing Not happy with my car buying experience. The salesperson was great but finance got me. He did the whole act and I feel for it. Making calls and typing away making it look like he was getting me a deal. Giving me something free that I actually paid for. Had to cancel part of the contract later. And there is no cooling off period with this company. That should have raised a flag to begin with. Once you buy it, its yours. No take backs. $7000 goes back to my car purchase. But my car payment remains the same. SMH. I will never go back to this dealership again. Will take my business to North Augusta. More

Craig Paro made it super easy for my wife and I to buy a car. Almost everything was done by phone and just made the process so easy. Highly recommend him and Milton Ruben car. Almost everything was done by phone and just made the process so easy. Highly recommend him and Milton Ruben More

New car Excellent service, salesperson Chris Skinner was very polite and helpful as is sales manager Paul, pressure free buying I am returning customer, so f Excellent service, salesperson Chris Skinner was very polite and helpful as is sales manager Paul, pressure free buying I am returning customer, so far this is my favorite dealership More

Great! I went in not knowing if I would leave with anything and I did. They were very informative, patient and listened to my needs and concerns! I went in not knowing if I would leave with anything and I did. They were very informative, patient and listened to my needs and concerns! More