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Milton Ruben Chevrolet

Augusta, GA

4.9
203 Reviews

3514 Washington Rd

Augusta, GA

30907

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203 Reviews of Milton Ruben Chevrolet

March 20, 2016

I'll be BACK! The customer service is wonderful.It's rare that you find salesmen that don't try to take advantage of women. A special thanks to Ben Ivey!!!! A true More

by LondonH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ivey and mechanics associates....can't remember names
Mar 22, 2016 -

Milton Ruben Chevrolet responded

It's delightful to know Ben and the rest of the team provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Sincerely, The Milton Ruben Team

February 29, 2016

Milton Ruben makes buying a car a pleasant experience. The people at Milton Ruben always make me feel like I am important and my time is important. I am treated with the utmost courtesy and professionalism More

by SubCruzeMaliberado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wilson, Carl Gant
Mar 03, 2016 -

Milton Ruben Chevrolet responded

Thanks for taking the time to leave feedback on your experience with our team and Mark in particular! It's wonderful to learn that Mark has fostered such a long running relationship with you and has made your experiences at our dealership enjoyable ones. We hope to see you back again soon! Sincerely, The Milton Ruben Team

February 29, 2016

The best service, always a great experience Thanks to Connie, Marcus Brooks and Mr Carl Lloyd for a great experience and the best service one can get. I've been a customer for a few years and 1 More

by Ivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Brooks, Carl Lloyd
Mar 03, 2016 -

Milton Ruben Chevrolet responded

Hi Ivy, thanks for sharing such kind words with us. We're pleased to see our team has consistently offered the exemplary service that keeps you coming back and shopping with us. Thank you so much for you loyalty, we sincerely look forward to assisting you in the future! Sincerely, The Milton Ruben Team

February 18, 2016

Mis typed salesman name I mistyped our salesman's name in the review I recently posted. It is Marcus Brooks, not Dennis. We continue to be pleased with the sales process an More

by Biologist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Brooks
Feb 22, 2016 -

Milton Ruben Chevrolet responded

Correction noted. We’ll pass on your appreciation to him. We’re sure he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, The Milton Ruben Team

June 20, 2015

2015 Silverado purchase It is always a pleasure to purchase a new vehicle from Milton Ruben Chevrolet, Michael Johnston whom I have purchased several vehicles from is alw More

by timfatboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnston
Jun 23, 2015 -

Milton Ruben Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to know that Michael did a great job in assisting you in your purchase. He in indeed a great asset to our team! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, The Milton Ruben Team

April 01, 2015

Long wait Bought a new chevy and have been to this dealer twice for service. Both times I was quoted 1 hour for work- first trip took 5 hours- second trip took More

by Chevowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Apr 03, 2015 -

Milton Ruben Chevrolet responded

We are very sorry to hear about your experience and your long wait. It concerns us to hear you were not informed of the delay in a timely manner, and that you smelled smoke in your vehicle after service was completed, as neither of these are standard procedure here. We would like to hear more about your visit so that we may investigate the issue further and ensure this does not occur again. Please contact our Service Manager, Rich Koellner, at your earliest convenience so that we may work to resolve these issues. Thank you for reaching out to provide your feedback. It is with reviews like this one that we may identify areas that need more attention and continue to aspire toward 100% customer satisfaction. Thank you again, and we look forward to your call.

January 31, 2015

The best car buying experience E-E-EVER! I bought a brand new 2015 Cheverolet Sonic LT. Brandon Wind at the Chevy dealership made this entirely too easy for me. I knew what I wanted when I wa More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon M. Wind
Feb 02, 2015 -

Milton Ruben Chevrolet responded

Michael, congratulations on your car! I am happy to hear you are enjoying your purchase. At Milton Ruben Chevrolet, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Brandon was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Sincerely, The Milton Ruben Team

October 01, 2014

Terrible experience I was in the market for a new truck, either Silverado or Ram. I went to Milton Ruben first since I had bought a Colorado and a Toyota Highlander from More

by jhadden1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben
Oct 03, 2014 -

Milton Ruben Chevrolet responded

We are sorry to hear we were not available to work a trade-in for you. We sincerely hope you enjoy your new truck!

July 07, 2014

Poor repair quality and poor customer service as a result Paint job had scratches and bubbles. We bought the car in April and it is now July and the car is still in the shop incomplete. The employes at the d More

by Aduckwiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Mike, and Dwaine.
Jul 10, 2014 -

Milton Ruben Chevrolet responded

Thank-you for taking the time to review us, Ma'am. As we said when we spoke with you Monday night, we apologize for any inconvenience your prior vehicle may have caused you. We are so glad we could find a new vehicle you were happier with. Congratulations on your new Chevy vehicle, and we hope to see you again for your regular maintenance service! Thanks again!

June 29, 2014

My great experience I had a great experience working with about Don, and the whole staff about working with me. Now, I own a new truck, great job. More

by cabibbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heatman