
Milton Ruben Chevrolet
Augusta, GA
Filter Reviews by Keyword
By Type
203 Reviews of Milton Ruben Chevrolet
I'll be BACK! The customer service is wonderful.It's rare that you find salesmen that don't try to take advantage of women. A special thanks to Ben Ivey!!!! A true The customer service is wonderful.It's rare that you find salesmen that don't try to take advantage of women. A special thanks to Ben Ivey!!!! A true gentleman. May God continue to bless you! More
Milton Ruben makes buying a car a pleasant experience. The people at Milton Ruben always make me feel like I am important and my time is important. I am treated with the utmost courtesy and professionalism The people at Milton Ruben always make me feel like I am important and my time is important. I am treated with the utmost courtesy and professionalism. That is why I take my business to Milton Ruben Chevrolet. Mark Wilson is my salesperson of choice. I have purchased 3 vehicles with him and have had a pleasant experience every time. More
The best service, always a great experience Thanks to Connie, Marcus Brooks and Mr Carl Lloyd for a great experience and the best service one can get. I've been a customer for a few years and 1 Thanks to Connie, Marcus Brooks and Mr Carl Lloyd for a great experience and the best service one can get. I've been a customer for a few years and 10 cars later I can definitely say they are the best. I'm a loyal customer so I'll be back! More
Mis typed salesman name I mistyped our salesman's name in the review I recently posted. It is Marcus Brooks, not Dennis. We continue to be pleased with the sales process an I mistyped our salesman's name in the review I recently posted. It is Marcus Brooks, not Dennis. We continue to be pleased with the sales process and the follow up provided by Marcus. We refer anybody we know looking for a new vehicle to him. More
2015 Silverado purchase It is always a pleasure to purchase a new vehicle from Milton Ruben Chevrolet, Michael Johnston whom I have purchased several vehicles from is alw It is always a pleasure to purchase a new vehicle from Milton Ruben Chevrolet, Michael Johnston whom I have purchased several vehicles from is always ready to assist and get the purchase accomplished, . More
Long wait Bought a new chevy and have been to this dealer twice for service. Both times I was quoted 1 hour for work- first trip took 5 hours- second trip took Bought a new chevy and have been to this dealer twice for service. Both times I was quoted 1 hour for work- first trip took 5 hours- second trip took 3-- for basic service. If it's going to take 3 hours- disclose that when the appointment is made. Vehicle also smelled of smoke when I finally did get it back. More
The best car buying experience E-E-EVER! I bought a brand new 2015 Cheverolet Sonic LT. Brandon Wind at the Chevy dealership made this entirely too easy for me. I knew what I wanted when I wa I bought a brand new 2015 Cheverolet Sonic LT. Brandon Wind at the Chevy dealership made this entirely too easy for me. I knew what I wanted when I walked on the lot and I gave them my price. They met me at a lower price than I negotiated for a better model than I negotiated, bought my Durango for $1000, offered to tow it for me and threw in an extra $100. At a 2.2% APR, I had nothing to walk away and think about. "What else can we do to put you in this car today?", they asked. "Draw up the paperwork", I responded. The number one Chevy dealership in three states and I credit it to Chuck, their awesome sales manager. Go see Brandon, negotiate your price and I promise you it's highly likely you'll receive everything, possibly more, than what you asked for. I even walked away with free ballons, haha. More
Terrible experience I was in the market for a new truck, either Silverado or Ram. I went to Milton Ruben first since I had bought a Colorado and a Toyota Highlander from I was in the market for a new truck, either Silverado or Ram. I went to Milton Ruben first since I had bought a Colorado and a Toyota Highlander from their Chevy and Toyota departments. The salesman I worked with for our Toyota was "busy" every time I asked for him. Ben, the salesman who approached us in the lot, was helpful. He was knowledgeable on Silverado, not so much on Ram. The Silverado I wanted to drive was blocked in and it took nearly 30 minutes for them to find the key and move vehicles, only one time did we hear "sorry for this." I then drove the Ram, which was easier to get to. We then asked to see a comparable Silverado to the Ram since the Ram had a V8. They pull up in a Z71 loaded truck that was nowhere near my price range. I was told "you're going to love me when I work this for you." When we go in to run numbers, Ben doesn't come tell us that we can't afford the Z71, which we knew already! Instead, the sales manager comes over and says "Folks, I don't even know why you're looking at this truck, we are 3 thousand apart in trade/down and 150 apart on the payment you want after that." Very dismissive. We stated we didn't even want that truck to begin with. We then ran numbers on Ram, they came back and were offering me 1 thousand less on my trade for the Ram! "This is a Chevy deal, we can give you more if you go Chevy." I made a counter offer and again, Ben did not come back with the news, the sales manager did. "I don't know what type of new truck you're looking for, but you can't afford this. Sorry we can't help you today." Treated us like second class citizens. Didn't make a counter offer, offer to run numbers on the original Silverado I looked at, or even offer to show us a truck that we could get. We WANTED TO BUY THAT DAY and they let us walk. Ben texted me all weekend and was only budging 5-15 dollars on the payment and offering us a stripped down Silverado. But that's OK because Monday I went down the road and got the same Ram I drove at Milton Ruben at a better price, higher trade value, and less monthly payment. So, Mr. Sales Manager, I got a new truck I could afford. More
Poor repair quality and poor customer service as a result Paint job had scratches and bubbles. We bought the car in April and it is now July and the car is still in the shop incomplete. The employes at the d Paint job had scratches and bubbles. We bought the car in April and it is now July and the car is still in the shop incomplete. The employes at the dealership have gone to the point of blaming us for not pointing out every single defect. When did Chevrolet and new car dealerships stop inspecting there cars for quality? Milton Reuben is a disappointment and has me reconsidering rather I will ever buy a Chevrolet again. More
My great experience I had a great experience working with about Don, and the whole staff about working with me. Now, I own a new truck, great job. I had a great experience working with about Don, and the whole staff about working with me. Now, I own a new truck, great job. More