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Miller Chevrolet
Rogers, MN
165 Reviews
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Showing 165 reviews
November 18, 2022
Made a service appt for new tires and alignment. They didn't have the tires, but never said anything. We were waiting and after 3 hours asked what was going on. Then they said they misplaced the t They didn't have the tires, but never said anything. We were waiting and after 3 hours asked what was going on. Then they said they misplaced the tires. Really? Misplaced where, on someone else's car? At another dealership? Didn't even have the common courtesy to tell us, we had to ask. You lost a long time customer. More
by REALLY?
Employees Worked With
Nicole Beaver
September 12, 2022
our salesman charlie cady was very polite business like helpful and friendly. he made us feel like valued and respected customers. ryan the finance guy was terrible. he didn;y ask me anything i wanted. he helpful and friendly. he made us feel like valued and respected customers. ryan the finance guy was terrible. he didn;y ask me anything i wanted. he set me up with a credit union i didn't want. he didn't ask me how long of a term i wanted. he wouldn't change anything. More
by dj
Employees Worked With
zach in the internet dept, Charlie Cady, Ryan Thiebault
September 05, 2022
I wish I could give a negative start rating. They are pathetic and obviously don't have a clue. I drove 2 hours to look at a truck last Saturday. I show up and a salesman cannot find it, checks They are pathetic and obviously don't have a clue. I drove 2 hours to look at a truck last Saturday. I show up and a salesman cannot find it, checks with the internet guy and finds out this truck was sold on Friday. The salesman tells me that the internet guy told him he sent me an email at 3:00 on Friday about this (I had 3-4email exchanges with him prior to my driving there). I have checked all my email folders and there is no email from him telling me it was sold so I wasted 4 hours of driving, about $75 on gas and half a day wasted. On Sunday I got an email from CarFax.com, where I found the truck, telling me it was sold. On Monday I get an email from the internet guy asking me if I have any questions about it. All I can say is get a clue and quit wasting my time. More
by DAN S
Employees Worked With
Jeremy Benedict
June 29, 2021
There are reputable car dealers, this is NOT one of them. Run far, far away from Miller Chevrolet! They submitted my loan application for the total amount of the sale, they stole my down-payment of $ 6,000 Run far, far away from Miller Chevrolet! They submitted my loan application for the total amount of the sale, they stole my down-payment of $ 6,000 and then they stole my trade in for $1,500. When I tried to talk to them about the missing money, they submitted a second loan value on my credit report without removing the first one. So now they claim that I owe $ 40,182 on a car that was listed for $ 18,999 on their lot. They have damaged my good credit and so far I have been trying to repair their damage for 42 days. These people are crooks, there are reputable car dealers out there, Miller Chevrolet of Rogers is a SCAM. Run far, far, away from Miller Chevrolet! Horrible place and horrible treatment. Do not give them any personal information, they will RUIN your good credit. Go to a real car dealer, they do not need to do business this way. More
by Denise
Employees Worked With
Ryan Thiebault
February 05, 2021
My husband and I had a GREAT car buying experience! We appreciated the low sales pressure and their overall willingness to just try out some cars and figure out what we were looking for. Processing the pa appreciated the low sales pressure and their overall willingness to just try out some cars and figure out what we were looking for. Processing the paperwork was also a breeze and very efficient. Thanks for all of your help Garrett!!! More
by HLang14
Employees Worked With
Andrew Watson, Garrett Nolan
October 27, 2020
Brought my vehicle in for service on 10/13 for a couple recalls and an oil change. Wade Hanson was wonderful to work with! Very friendly and helpful and knowledgeable. Had a couple questions/ concerns abou recalls and an oil change. Wade Hanson was wonderful to work with! Very friendly and helpful and knowledgeable. Had a couple questions/ concerns about my vehicle and he gave very thorough and honest answers. Miller is lucky to have a guy like Wade on their service team! They set me up with a loaner vehicle as I had to drop off the evening before my appointment and pick up the next day after work. I left my garage door opener remote in the loaner vehicle. By the time I realized it I couldn't make it back by the time they closed, so I called and they assured me they will get it and it would be at the customer service desk when I could make it back to get it and they came through in that promise. I will definitely be back the next time my vehicle needs service! More
by adamzibs
Employees Worked With
Wade Hanson
May 28, 2020
Sales/Online team misrepresent inventory Set up appointment to look at a truck on next day and was told truck was still in inventory at several follow ups before heading over to lot (30 miles Set up appointment to look at a truck on next day and was told truck was still in inventory at several follow ups before heading over to lot (30 miles away). Arrived at the dealership to hear the truck sold in the the morning. First thought was why did they tell me 40 minutes earlier that it was still available. Then as i talked with the sales team i realized they just wanted me to waste time driving over to try and get me to look at other trucks. Bate & Switch!!! Telling all my friends to stay away and not trust their online inventory as three days later the truck is still on several websites including their online site. More
by J.C.
Employees Worked With
Bronson
February 21, 2019
Terrible service and no returned phone calls it took him two months to repair the new truck damaged and nobody followed up with me or return my calls. The orders never got placed multiple times f it took him two months to repair the new truck damaged and nobody followed up with me or return my calls. The orders never got placed multiple times for the damaged parts. I had to beg for service(multiple calls and visits since my calls were never returned). When I spoke to manager he stated the service manager would be out to speak with me, well to no surprise that didn't happen. It seems to me that the gm does not care about customer service as he never followed back up with me. The best part of this is I posted a poor review at another site and got a generic response to get a hold of them to correct the issue, really? I think they need to follow up with me. I need to see some effort and customer service at this point. More
by Ron L
Employees Worked With
Brett Becklin, Jessse Gilbert
December 15, 2017
Felt good about the deal we made on our new Truck Nice staff. Did not feel pressured or rushed. Call backs were immediate. Brett was very helpful in getting our deal done. Nice dealership with great s Nice staff. Did not feel pressured or rushed. Call backs were immediate. Brett was very helpful in getting our deal done. Nice dealership with great selection. More
by jeffmc29
Employees Worked With
Andrew Watson, Brett Relander
December 05, 2017
Best price and inventory; best buying experience! Most pleasant vehicle purchase experience ever! Mike Bestgen was the nicest, most congenial and honest salesman we have ever done business with. We h Most pleasant vehicle purchase experience ever! Mike Bestgen was the nicest, most congenial and honest salesman we have ever done business with. We highly recommend Mike and Miller Chevrolet to anyone looking to make a purchase. The dealership itself had the best selection/inventory and the lowest price by far on the vehicle we wanted. That is why we called. Ended up talking to Mike. He is why we actually went and why we bought from Miller. We would not hesitate to buy from Miller again. More
by C&L AZ
Employees Worked With
Mike Bestgen, Ryan Thiebault
