Made a service appt for new tires and alignment. They didn't have the tires, but never said anything. We were waiting and after 3 hours asked what was going on. Then they said they misplaced the tires. Really? Misplaced where, on someone else's car? At another dealership? Didn't even have the common courtesy to tell us, we had to ask. You lost a long time customer.

our salesman charlie cady was very polite business like helpful and friendly. he made us feel like valued and respected customers. ryan the finance guy was terrible. he didn;y ask me anything i wanted. he set me up with a credit union i didn't want. he didn't ask me how long of a term i wanted. he wouldn't change anything.

I wish I could give a negative start rating. They are pathetic and obviously don't have a clue. I drove 2 hours to look at a truck last Saturday. I show up and a salesman cannot find it, checks with the internet guy and finds out this truck was sold on Friday. The salesman tells me that the internet guy told him he sent me an email at 3:00 on Friday about this (I had 3-4email exchanges with him prior to my driving there). I have checked all my email folders and there is no email from him telling me it was sold so I wasted 4 hours of driving, about $75 on gas and half a day wasted. On Sunday I got an email from CarFax.com, where I found the truck, telling me it was sold. On Monday I get an email from the internet guy asking me if I have any questions about it. All I can say is get a clue and quit wasting my time.

There are reputable car dealers, this is NOT one of them. Run far, far away from Miller Chevrolet! They submitted my loan application for the total amount of the sale, they stole my down-payment of $ 6,000 and then they stole my trade in for $1,500. When I tried to talk to them about the missing money, they submitted a second loan value on my credit report without removing the first one. So now they claim that I owe $ 40,182 on a car that was listed for $ 18,999 on their lot. They have damaged my good credit and so far I have been trying to repair their damage for 42 days. These people are crooks, there are reputable car dealers out there, Miller Chevrolet of Rogers is a SCAM. Run far, far, away from Miller Chevrolet! Horrible place and horrible treatment. Do not give them any personal information, they will RUIN your good credit. Go to a real car dealer, they do not need to do business this way.

My husband and I had a GREAT car buying experience! We appreciated the low sales pressure and their overall willingness to just try out some cars and figure out what we were looking for. Processing the paperwork was also a breeze and very efficient. Thanks for all of your help Garrett!!!

Brought my vehicle in for service on 10/13 for a couple recalls and an oil change. Wade Hanson was wonderful to work with! Very friendly and helpful and knowledgeable. Had a couple questions/ concerns about my vehicle and he gave very thorough and honest answers. Miller is lucky to have a guy like Wade on their service team! They set me up with a loaner vehicle as I had to drop off the evening before my appointment and pick up the next day after work. I left my garage door opener remote in the loaner vehicle. By the time I realized it I couldn't make it back by the time they closed, so I called and they assured me they will get it and it would be at the customer service desk when I could make it back to get it and they came through in that promise. I will definitely be back the next time my vehicle needs service!