Millennium Chevrolet

One star because I couldn’t give Millennium zero stars. Eric Ford and Tony need intense customer service training. I’ve never had a worse experience than I did at the Millennium Service Dept. I dropped m Eric Ford and Tony need intense customer service training. I’ve never had a worse experience than I did at the Millennium Service Dept. I dropped my truck at 8am for an 8am appointment. Eric called me at 3:20pm to inform me they were just starting to service my vehicle and asked if they could keep my car overnight. What?? After having my truck for 7 hours, the call to tell me they need to keep it overnight. Tony has no managerial or organization skills. I’m guessing he was a mechanic and they had to move him because his skills were outdated and it’s obvious he hates his job, hates people, and doesn’t care how inefficient his processes are. Tony, the manger explained he prioritizes the customers that wait rather than those that make appointments. If this is the case, why does Tony even have customers make appointments? It’s all an illusion and is further evidence that the General Manager is completely negligent in his oversight. Long story short, it’s been over two weeks and I’m still waiting for Tony to call me. They had to order a piece of trim and a radio antenna for a 2023 vehicle. So the sales team sold me a truck with trim falling apart after only 6 months and a defective radio antenna. To make matters worse, Millenium can’t get these two basic parts in over two weeks. Ask yourself, why would you buy a vehicle from these people and why would you have your vehicle serviced by these people? I’m guessing most of these favorable reviews are fake. The more people I share my story with, the more I hear about how people intentionally go to Bical Chevrolet. More

Dealing with our salesmen Konev was a great experience. He made it very easy and did everything he could to get me in the vehicle that I wanted. Picking up the car was one two three. It was wonderful. He made it very easy and did everything he could to get me in the vehicle that I wanted. Picking up the car was one two three. It was wonderful. More

The dealer I dealt with tried to sell me a car I had no interest in. He kept pushing till I got up and left. I can back a few days later got him again but this time after talking to the manager I got what interest in. He kept pushing till I got up and left. I can back a few days later got him again but this time after talking to the manager I got what I wanted More

Helpful salesperson Kayla and frank helped us with our lease fantastic crew will always deal with them in the future lease fantastic crew will always deal with them in the future More

Very efficient nice people excellent service fair prices Lose to my house and work excellent salesman Lose to my house and work excellent salesman More

I bought a 2019 Trax brand new from them in 2019… Car had been towed FOUR times! My warranty is up, I contacted sales manager, Abir, to see if he could help me out with (at the very least) extending my warra been towed FOUR times! My warranty is up, I contacted sales manager, Abir, to see if he could help me out with (at the very least) extending my warranty… He spoke to me for 2 minutes and pushed me to sales rep, Shazedul… Shazedul was doing his job, he was asked by his manager to get me into a new car, so I cannot fault him for trying to make a sale.. All they wanted to do was get me into a new car… After every attempt to get me to pay more money per month, I asked to speak to financial advisor… apparently, he was “too busy”, so they said I’d get a call the following day… NEVER called me! My car was towed to Chevrolet dealerships all 4 times, but in their system, it doesn’t show! I had the paperwork, and they didn’t bother to even look at it! A motor issue, a water pump issue, and twice my car kept running after I shut it off… oh, and my AC went out completely too.. They offered me NO HELP at all to remedy these issues! Just trying to get me to buy or lease a new car and spend more than I could afford… At the VERY least, keep me at my current payments! At the VERY least, take care of my warranty! After my initial interaction with the Manager, he never bothered to see me again. I bought a lemon from this dealership, I explained my frustrations, and instead of working WITH me, I was looked at as a dollar sign… Never going to Milennium, and never ever touching a Chevrolet again after this ridiculously horrible experience More

Dealership was clean, staff was wonderful and efficient it was a great and fast experience. it was a great and fast experience. More

Very good with smooth day picking up truck. Will recommend to friends and family members Will recommend to friends and family members More

I’ve enjoyed doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my brand new car. I will go bac them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my brand new car. I will go back here again because of the excellent customer service and high quality vehicles. More

Ejaz (my salesperson) was fantastic. He spent as much time as was needed to answer any questions during buying process. On delivery day he helped set up the Apple Carplay & OnStar in the He spent as much time as was needed to answer any questions during buying process. On delivery day he helped set up the Apple Carplay & OnStar in the vehicle. I had an issue with my Apple account & could not complete the Chevy APP. Ejaz' patience was there from the first of many attempts to unsuccessfully correct the issue. He even followed up the next day to inquire if the issue was resolved. Definitely ask for Ejaz if you need a salesperson at Millennium Chevy in Hempstead. More