Millennium Chevrolet
Hempstead, NY
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657 Reviews of Millennium Chevrolet
Just called in, trying to see what is going on with my finance application asked to speak with a manager & Tiara was so irritating. Hard to speak with a manager because of her. She don’t need to be answer finance application asked to speak with a manager & Tiara was so irritating. Hard to speak with a manager because of her. She don’t need to be answering any calls. I need to know what’s going on with my application not going back and fourth with an unpleasant rep she said her name was tiara. I asked to speak to a sales manager. She then kept asking me why and what manager when I said that in the beginning of the phone call. Not even 12 PM yet More
worst experience I’ve ever had! When I discussed number, I tell them to include EVERYTHING then to find out they finance guy comes up with a totally higher number( tried to put in When I discussed number, I tell them to include EVERYTHING then to find out they finance guy comes up with a totally higher number( tried to put in the bank fees) then they said that they would take back our lease since it was GM to GM lease and we wouldn’t owe anything only to find out that the manager lied and then the GM tried to say they are already losing money on the deal! Bull xxxx Like they do deals where they lose money More
Deceptive dealings. They try to add false fees to your deal and add b.s. taxes that don't exist. Their weekend add is meant to draw you in. It's a well thought out dea They try to add false fees to your deal and add b.s. taxes that don't exist. Their weekend add is meant to draw you in. It's a well thought out dealership approach that works for them but not the consumer. Here's what you do if you "qualify " for the add. Calculate the total sum for the down payment, bank fee (which is the dealership's made up fee just to get some money out of you), your first payment and all proceeding payments in your lease, taxes (you pay tax on the the lease and down payment only. Ask for the tax breakdown to the penny!) and your buy back or "residual value". Once you add it all up then you'll see the real deal your getting. The real price your paying even if your not purchasing it at the end It shows the total sale price. If you dont qualify then they have even more leverage to present you with sky high alternative pricing. The only fee is d.m.v. and only tax is sales tax, period. It's better to deal with an up front and straight forward dealership and work your best deal. More
Recently leased a new equinox at Millennium Chevrolet . The experience was pleasant and smooth. The staff were friendly and professional. I worked with Konev and he was the best , friendly, knowledgeable a The experience was pleasant and smooth. The staff were friendly and professional. I worked with Konev and he was the best , friendly, knowledgeable and professional. Made the experience painless and pleasant. I highly recommend you go if looking for a new car purchase or lease. More
"I advise you to avoid this car dealership. Nowadays, there are numerous options available to purchase a reliable vehicle, whether new or used. However, this dealership still follows the old an Nowadays, there are numerous options available to purchase a reliable vehicle, whether new or used. However, this dealership still follows the old and unethical practices of taking advantage of customers, just like in the 70s. I bought a 2021 Jeep Grand Cherokee 80th anniversary edition from them, and when I took it for the first oil change, I noticed that the front end was shaking while braking. Upon investigation, I was informed that I needed new tires and couldn't do a tire rotation because the tires were in bad condition, despite the fact that I had purchased the vehicle less than five months ago. They are refusing to address the issue, and as a result, I am operating a vehicle that is unsafe—a vehicle they sold to me, fully aware of its condition. More
One star because I couldn’t give Millennium zero stars. Eric Ford and Tony need intense customer service training. I’ve never had a worse experience than I did at the Millennium Service Dept. I dropped m Eric Ford and Tony need intense customer service training. I’ve never had a worse experience than I did at the Millennium Service Dept. I dropped my truck at 8am for an 8am appointment. Eric called me at 3:20pm to inform me they were just starting to service my vehicle and asked if they could keep my car overnight. What?? After having my truck for 7 hours, the call to tell me they need to keep it overnight. Tony has no managerial or organization skills. I’m guessing he was a mechanic and they had to move him because his skills were outdated and it’s obvious he hates his job, hates people, and doesn’t care how inefficient his processes are. Tony, the manger explained he prioritizes the customers that wait rather than those that make appointments. If this is the case, why does Tony even have customers make appointments? It’s all an illusion and is further evidence that the General Manager is completely negligent in his oversight. Long story short, it’s been over two weeks and I’m still waiting for Tony to call me. They had to order a piece of trim and a radio antenna for a 2023 vehicle. So the sales team sold me a truck with trim falling apart after only 6 months and a defective radio antenna. To make matters worse, Millenium can’t get these two basic parts in over two weeks. Ask yourself, why would you buy a vehicle from these people and why would you have your vehicle serviced by these people? I’m guessing most of these favorable reviews are fake. The more people I share my story with, the more I hear about how people intentionally go to Bical Chevrolet. More
Dealing with our salesmen Konev was a great experience. He made it very easy and did everything he could to get me in the vehicle that I wanted. Picking up the car was one two three. It was wonderful. He made it very easy and did everything he could to get me in the vehicle that I wanted. Picking up the car was one two three. It was wonderful. More
The dealer I dealt with tried to sell me a car I had no interest in. He kept pushing till I got up and left. I can back a few days later got him again but this time after talking to the manager I got what interest in. He kept pushing till I got up and left. I can back a few days later got him again but this time after talking to the manager I got what I wanted More