Mike White Ford of Coeur d'Alene

Stress Free Car Purchase Resulting In Most Happy Customer 0utstanding experience in purchasing a vehicle. Makes the customer really feel welcome and valued. Spotted a car in their inventory on line. Contacted 0utstanding experience in purchasing a vehicle. Makes the customer really feel welcome and valued. Spotted a car in their inventory on line. Contacted Internet Mgr. by email. Heard from him in less than 10 minutes. Reached agreement on selling price by phone next morning. That afternoon took my Lincoln in for trade in value assessment. The three people identified below and Service staff were most accommodating, friendly and sincere in finalizing my transaction. Only Ford/Lincoln dealership in Greater Spokane area that provides service on Saturday and Sunday. Lake City Ford sets a very high bar compared to most other dealerships. More

Never Again ! My experience with this dealership was a total nightmare at the end of my lease program. I wanted to purchase my Escape at lease end or get a new leas My experience with this dealership was a total nightmare at the end of my lease program. I wanted to purchase my Escape at lease end or get a new lease. I was low balled on my vehicle value ( payoff was more than I owed ) . Payments on a new lease would have doubled and to purchase the vehicle would have been unreachable also. I decided to get financing thru Potlatch to buy out the lease end , and I got a great rate , plus other great offers. But dealing with this Ford dealer at lease end was as I said , a total nightmare and a huge waste of my valuable time. The finance people were slow to respond and unsure of the process that I needed completed in order to get outside financing put in place. At this time I will never again lease a vehicle , especially from Ford ! There are too many invariables to deal with at lease end , not knowing what the value of the vehicle will be after 2 or 3 years of a lease. Needless to say , I got burned . More

Great Professional, Knowledge of vehicle sold, and quick. Our sales consultant was Michael Hedden. He was able to show and tell us all the features of truc Professional, Knowledge of vehicle sold, and quick. Our sales consultant was Michael Hedden. He was able to show and tell us all the features of truck. He was able to answer any question we had. More

Gained our Loyalty and Support We had an great experience with this purchase. Our salesman, Michael Hedden was exceptional as well as the Sales Manager Ray. They made our difficu We had an great experience with this purchase. Our salesman, Michael Hedden was exceptional as well as the Sales Manager Ray. They made our difficult situation with a previous purchase right!!! We are very happy and will be loyal customers. More

Arsenal The sale went smooth, quick and I was happy with the terms agreed upon. I was also happy with the value I received for my trade in. The sale went smooth, quick and I was happy with the terms agreed upon. I was also happy with the value I received for my trade in. More

2013 Ford Edge Sport 3rd vehicle purchased from Tom Addis. Good experience. Austin, in sales,was a pleasure to work with. This vehicle is just what we were looking for. 3rd vehicle purchased from Tom Addis. Good experience. Austin, in sales,was a pleasure to work with. This vehicle is just what we were looking for. More

Fun! Ford Fusion '16 I think this is our 6th car we purchased from Tom Addis Ford. From the time you get on the lot they they all take care of you, not just your salesman! I think this is our 6th car we purchased from Tom Addis Ford. From the time you get on the lot they they all take care of you, not just your salesman! Ricco is down to earth and always listened and gave great recommendations that helped! Chuck always does a stupendous job sitting at his desk(lol) but really this dealership works for you! Even down to the young men that fill up your car with fuel and get you ready to go really work hard! Thanks Tom Addis Crew for always taking care of us! I love my new car, thanks Ricco Suave' More

Only Stop Car shopping today to replace a totally dead 2001 Explorer with 345,000 miles on it. Served us well and we wanted a similar used model. Found the pe Car shopping today to replace a totally dead 2001 Explorer with 345,000 miles on it. Served us well and we wanted a similar used model. Found the perfect one...2004 Explorer. Raf, Todd and George were great to deal with and made it a pleasant experience. More

Black escape Lyle was wonderful and very friendly. Super easy to talk to and down to earth. Gave good advice. Answered all my questions honestly and was helpful Lyle was wonderful and very friendly. Super easy to talk to and down to earth. Gave good advice. Answered all my questions honestly and was helpful More

lube, oil, filter The job was performed on time, and with great care by all involved with this service. From the kind ladies who support the service manager to the ser The job was performed on time, and with great care by all involved with this service. From the kind ladies who support the service manager to the service manager who supports the technician and customer. A big thank you to Rick, who initiated this fine experience. More