Mike Smith Auto Plaza

Scheduled Maintenance Service writer named Kelsey was professional & efficient, very helpful. Advised me of future maintenance schedules for my vehicle & supplied me pertin Service writer named Kelsey was professional & efficient, very helpful. Advised me of future maintenance schedules for my vehicle & supplied me pertinent information about the diagnosis of my Nissan. She deserves to be awarded & commended for a job well done. Thanks very much. Kelsey. Hope to see you in my next scheduled visit. More

Gave me a better deal than the Houston dealerships This was my third time buying a car from Mike Smith. Everytime I had a world class experience and my salesman was one of the best (Albert Hamilton). W This was my third time buying a car from Mike Smith. Everytime I had a world class experience and my salesman was one of the best (Albert Hamilton). Will buy again!!! More

Very good Dr. Phil was very nice and helped me with my car deal. The entire staff was very courteous and nice. Very positive experience and I would definitel Dr. Phil was very nice and helped me with my car deal. The entire staff was very courteous and nice. Very positive experience and I would definitely go back and recommend people. More

Extraordinary Kelsey made me feel like family as opposed to merely a customer. She went above and beyond the call of duty to ensure customer satisfaction. In this t Kelsey made me feel like family as opposed to merely a customer. She went above and beyond the call of duty to ensure customer satisfaction. In this time of crisis and devastation (recovery from Hurricane Harvey) she kept a smile on her face and actually inquired about my family and their well-being. She also gave me a bottle of water (when the water supply in the city of Beaumont was shut off due to the hurricane). That bottle of water was worth more than gold to me because of the scarcity of water throughout the city. More

Service Experience Amber was my service tech and she is amazing as always. She is a joy and has a wonderful spirit. Very informative and knowledgeable about vehicles. Amber was my service tech and she is amazing as always. She is a joy and has a wonderful spirit. Very informative and knowledgeable about vehicles. More

service dept Amber was great at the service dept. service was done at a reasonable time and they did it at my convenience Just called sat at 11:15 and service wa Amber was great at the service dept. service was done at a reasonable time and they did it at my convenience Just called sat at 11:15 and service was done at 12:00. Oil change and tire rotation More

On Top of details Incrediblely nice direct and letting me know every step of the way was happing and what needed to happen Kelsey a big plus she's a keeper. Thank you Incrediblely nice direct and letting me know every step of the way was happing and what needed to happen Kelsey a big plus she's a keeper. Thank you Saved me a drive to Houston More

Excellent Service, and very friendly staff! I scheduled an appointment to have my recalls done on my car, and received a call that my car might need to be kept an extra day. That was an inconven I scheduled an appointment to have my recalls done on my car, and received a call that my car might need to be kept an extra day. That was an inconvenience for me, but Kelsey Craig went out of her way to have my vehicle back to me that same day, and was very kind, understanding, and professional. She is an excellent representation of Mike Smith Nissan, and the shop did a very good job in taking care of my vehicle. More

Rogue purchase Had a great salesman that took the time to show & drive multiple vehicles. Purchased car for a fair price. Very friendly people at dealership. I reco Had a great salesman that took the time to show & drive multiple vehicles. Purchased car for a fair price. Very friendly people at dealership. I recommend Mike Smith Nissan. More

Purchase son's first vehicle Purchase of son's first brand new vehicle and wanted it to be a pleasant and easy experience! Wanted to make sure son understood the complete process Purchase of son's first brand new vehicle and wanted it to be a pleasant and easy experience! Wanted to make sure son understood the complete process More