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Mike Reichenbach Ford Lincoln

Florence, SC

4.1
125 Reviews

600 North Coit Street

Florence, SC

29501

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125 Reviews of Mike Reichenbach Ford Lincoln

August 02, 2021

We have purchased four vehicles from Mike Reichenbach Ford, and are COMPLETELY satisfied. We have also referred many others to them. Excellent Sales, Parts and Service! More

by TMan-1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hickey, Doug Eckler, James Welch, Teresa Shaw, Joe Owens, Steven "Tic" Collins, John Lee, Terry Kennedy, Bill Lovin
July 08, 2021

This is my 2nd visit for oil change. 1st time in and out, no problem. This time it took 2 hours (with an appointment). Both times I had an appointment. 2nd time not thrilled about the wait time. More

by John R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Shaw
July 02, 2021

Thanks for the quick and, as always, effective service. We're at 168,000 mi now. No one but Richenbach has ever or ever will touch this car. More

by tallont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee
May 14, 2021

I bought a used VW Beetle convertible from out of state. I knew exactly what I wanted and this car fit the bill perfectly. Bill Lovin was amazing to work with to help make the purchase go smoothly. He was p More

by kelliregan316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lovin
April 18, 2021

Well it takes hours for a simple oil change and tire rotation,over two hours waiting ,but other then that the team works well just not enough communication More

by Mr Heiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee
April 13, 2021

Jamie Hickey check on the issues and let me know what needed to be done.Give me the price to fix the problem.He got the problems corrected the same day. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hickey
April 01, 2021

I bought my last two trucks from Mike Reichenbach Ford Lincoln, and I am very pleased. The team was easy to work with, and I got exactly what I wanted. I got a F-150. More

by tic123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Welch, Steven "Tic" Collins
Apr 01, 2021 -

Mike Reichenbach Ford Lincoln responded

We are so glad you had a great experience here at Mike Reichenbach Ford Lincoln. We hope you are enjoying your new F-150. Until next time, take care!

March 22, 2021

Great experience ordering my truck. Steve did a fantastic job and kept me updated on the trucks status from build to delivery. I highly recommend this dealership. More

by cport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven "Tic" Collins
Mar 24, 2021 -

Mike Reichenbach Ford Lincoln responded

Thank you for your great review! We are so glad you had a fantastic experience at Mike Reichenbach Ford Lincoln! Congratulations on your new truck! We hope to see you again soon! Take care!

March 11, 2021

Doug Ecklar in the service department is excellent! He is a straight shooter and has always fulfilled his promises when I take my vehicles there More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ecklar
Mar 24, 2021 -

Mike Reichenbach Ford Lincoln responded

Thank you for taking the time to leave this review! We always strive to provide great customer service, so we are happy you are pleased with your experience here. We hope to see you again soon! Take care!

March 10, 2021

You don’t need be in a hurry when you go for service, took then just 3hrs and 30 minutes to get oil change and tire rotation completed. More

by Pops221
Recommend Dealer
No
Employees Worked With
Tami Baum
Mar 24, 2021 -

Mike Reichenbach Ford Lincoln responded

We are disappointed to hear of this experience! We would love the chance to make this right. Please contact our General Manager, Mitchell Gadd, at 843-664-4141 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon!

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