Mike Reichenbach Ford Lincoln

I had a major radio where ( to make a long story short) issue with my f150 that i had bought from another dealership. I met with jamie the head service advisor and he told me it wasn't going to be an easy issue with my f150 that i had bought from another dealership. I met with jamie the head service advisor and he told me it wasn't going to be an easy solution. Well jamie always kept in touch with me and always tried to help me save money where he could. He went above and beyond. Also their service area is one of the cleanest I"ve ever seen. Will never go to any other place to buy a vehicle or service one that has major problems More

My family and I was traveling out of town from Georgia to Virginia when my vehicle notified us of a problem on the highway. The police officer who escorted us told us we were in the middle of nowhere that Virginia when my vehicle notified us of a problem on the highway. The police officer who escorted us told us we were in the middle of nowhere that caused my nerves to go sky rocket (smile). However we googled and contacted your establishment and spoke to Aaron Ottinger. He was able to get us in to at least look at the issue. Most of the other auto shops were booked up or had to make an appointment. Please note that Aaron went up and beyond to make us comfortable, his sense of humor helped ease the tension of the stress, and simple kept us posted on every step of whats going on with my vehicle. I am thankful for Aaron and the staff who helped serviced my Explorer and made us get back safely on the road. I truly appreciate you guys!!! Best service ever!!!!! More

Service was completed to my satisfactory. Aaron , in the service dept, was very helpful. He kept in touch with me to update the progress. service dept, was very helpful. He kept in touch with me to update the progress. More

My experience was awesome and much better compared to my first experience at another dealership. Beverly was awesome as well. She was very friendly, caring and made my progress a breeze. first experience at another dealership. Beverly was awesome as well. She was very friendly, caring and made my progress a breeze. More

My experience was great. I dealt with Rufus as the sales agent and could not have had a better experience. Even the finance agent Bill was great. Oh and did I mention I love, love, love my Mustang convertib agent and could not have had a better experience. Even the finance agent Bill was great. Oh and did I mention I love, love, love my Mustang convertible :) More

Aaron, the service manager dealt with my arrival as if I was the only customer at the dealership. They were very busy but he knew his job so he made it look easy. Mike's dealership has a roomy waiting room was the only customer at the dealership. They were very busy but he knew his job so he made it look easy. Mike's dealership has a roomy waiting room with comfortable seating and a large Roku streaming tv. Two coffee pots with fresh regular and decaf were ready for their customers arrival. Mike's customer restrooms were just as clean as any hospital's. When my service was completed on my truck Aaron answered my questions professionally and knowledgeably. Five stars well deserved. More

Doug, my service advisor was great in how he worked with me to get the service I needed . I was not able to keep the original appointed so he helped me re-schedule the appointment in a totally professional me to get the service I needed . I was not able to keep the original appointed so he helped me re-schedule the appointment in a totally professional way. Thanks!!! More

We have purchased four vehicles from Mike Reichenbach Ford, and are COMPLETELY satisfied. We have also referred many others to them. Excellent Sales, Parts and Service! Ford, and are COMPLETELY satisfied. We have also referred many others to them. Excellent Sales, Parts and Service! More

This is my 2nd visit for oil change. 1st time in and out, no problem. This time it took 2 hours (with an appointment). Both times I had an appointment. 2nd time not thrilled about the wait time. no problem. This time it took 2 hours (with an appointment). Both times I had an appointment. 2nd time not thrilled about the wait time. More

Thanks for the quick and, as always, effective service. We're at 168,000 mi now. No one but Richenbach has ever or ever will touch this car. We're at 168,000 mi now. No one but Richenbach has ever or ever will touch this car. More