Mike Reichenbach Ford Lincoln

service was very good, the only problem is the long wait for my car to be serviced. wait for my car to be serviced. More

Well my Lincoln has been in your shop for 7 months waiting for a replacement headlight for the right hand side. Thus, I am very unhappy with the service. The shop has let my battery go dead and c waiting for a replacement headlight for the right hand side. Thus, I am very unhappy with the service. The shop has let my battery go dead and can't get into my car to retrieve any papers. Parks Garrison More

Sales personnel are knowledgeable Agreeable trade value Finance personnel are pleasant & helpful with financing options Show room clean & comfortable Process quick and clearly explained Transfer value Finance personnel are pleasant & helpful with financing options Show room clean & comfortable Process quick and clearly explained Transfer of titles & tags was easy Only negative issue was waiting 11 1/2 months from purchase date (was told 6-8 months) to get my Maverick. However, FORD kept me posted via email about delays & expected delivery date. PS - Coffee was good! ☕️ More

Got me in and out in a timely manner, also went out of their way to help me reset somethings I was having issues with. Always so friendly and courteous. I love dealing with this dealership. their way to help me reset somethings I was having issues with. Always so friendly and courteous. I love dealing with this dealership. More

Awesome experience. Tic is the best salesperson. Easy and enjoyable transaction. No hassle. Tic took really good care of us. Tic is the best salesperson. Easy and enjoyable transaction. No hassle. Tic took really good care of us. More

They fixed the problem with my car in a week although it cost $150 more than they originally told me. The worst part was my car was infested with ants! I couldn't drive it for 2 days while the bug spray I h cost $150 more than they originally told me. The worst part was my car was infested with ants! I couldn't drive it for 2 days while the bug spray I had to buy worked. The ants were all in the car, trunk and engine. More

The service area does not answer in a timely manner. After 4:30 or so, you will be on indefinite hold. Service staff is courteous - Tim is awesome. They seem to be unable to solve issues with codes and After 4:30 or so, you will be on indefinite hold. Service staff is courteous - Tim is awesome. They seem to be unable to solve issues with codes and simply "reset/delete" them to see if they happen again even when FordPass notifies the customer of issues. More

We have been dealing with this dealership for many years and each time we have been treated very well. As a matter of fact, the services has changed and for the better. From the salesman, the sales manager, and each time we have been treated very well. As a matter of fact, the services has changed and for the better. From the salesman, the sales manager, and the financing manager we couldn't ask for a team as great as them. More

Making an appointment was easy. We arrived 30 minutes early and were greeted and told we could stay. The waiting area was spacious, clean and comfortable. There was complimentary We arrived 30 minutes early and were greeted and told we could stay. The waiting area was spacious, clean and comfortable. There was complimentary water and coffee with vending machines if you would like to purchase soft drinks or snacks. More

There was a service use to work for Mike Reichenbach last year sometime.He was kind he was polite and use to wallk customers to their car. You don't have that anymore. I have two cars that I have service the year sometime.He was kind he was polite and use to wallk customers to their car. You don't have that anymore. I have two cars that I have service there.when i get an oil change both car always been the same but this time my 2014 nissan cost more than the 2014 ford Taurus.I even smell oil burning on my ford after leaving your place. I also have to get a new key for my ford and that cost me over $300 for my 2014 ford Taurus. i thought programing wouldnt cost that much. I wish i can get the service like it use to be like last year. the services changes alot.I use to like going there bu t now I get scare going there not knowing how much money I will be spending More