Mike Pruitt Honda

Good experience Staff was extremely friendly and professional.Waiting area was adequate. My only concern was the loud music being played over the p.a. system while th Staff was extremely friendly and professional.Waiting area was adequate. My only concern was the loud music being played over the p.a. system while the television was on. More

Service check on CRV Service staff always courteous and informative. They make sure that you understand what is happening with your vehicle making sure there are no quest Service staff always courteous and informative. They make sure that you understand what is happening with your vehicle making sure there are no questions that did not get answered. I have always been satisfied with my visits. More

Great Experience at Great Lakes Honda Like many others, I am not a fan of the car-buying process. However, my experience at Great Lakes Honda (formerly Mike Pruitt Honda) changed all of t Like many others, I am not a fan of the car-buying process. However, my experience at Great Lakes Honda (formerly Mike Pruitt Honda) changed all of that. Joe Pawlowski, our salesperson, was knowledgeable but never pushy. He was patient in answering all of our questions, and when it was all over - he even bought us lunch! I am excited about the purchase and confident that I received a great deal. I drove 1 1/2 hours to buy this car and it was well-worth the trip. I would go to Great Lakes Honda again in a heartbeat. Chris Norwalk, OH More

Dottie 2007 Civic Hybrid Good service, as always. A pleasure to deal with Sandy. Looking for my next new car to be a Honda Accord...a hybrid if possible. 2007 Civic Hybrid Good service, as always. A pleasure to deal with Sandy. Looking for my next new car to be a Honda Accord...a hybrid if possible. More

Great experience I recently traded in my 2011 Odyssey for a new 2015 Odyssey at Great Lakes Honda in Cuyahoga Falls , Ohio . I dealt with Darius Evans and was impresse I recently traded in my 2011 Odyssey for a new 2015 Odyssey at Great Lakes Honda in Cuyahoga Falls , Ohio . I dealt with Darius Evans and was impressed with this young man's knowledge and straight-forward manner . He made us feel very comfortable and we ended up with a very competitive purchase . We have spoken with Darius several times since our purchase and he goes the extra mile to ensure we are happy with our new Odyssey and the dealership. Joe S. Of North Royalton ,Ohio. More

Refused to honor advertised price I called this dealership, now going by the name of Great Lakes Honda, 43 Pruitt Blvd, Akron, 44310, in response to a sales flyer I received in the mai I called this dealership, now going by the name of Great Lakes Honda, 43 Pruitt Blvd, Akron, 44310, in response to a sales flyer I received in the mail. I inquired about their 36 month lease offer on a 2015 Honda Civic LX advertised for $159/mo with $0 down payment. I was shunted from a salesperson to the sales manager who said, "Of course there will be additional charges when you pick up the car..." which sounded very much like a down payment to me. For the REAL $0 down payment lease, the monthly payment suddenly became $200/mo, consistent with Honda's online nation-wide summer clearance sale. I asked to speak to the general sales manager whose signature was on the sales flyer. They disconnected me. When I called back asking for him directly, I got his voicemail. I left a polite message asking him to return my call. Needless to say, I never heard from him nor do I expect to. This is clearly an instance of bait and switch as far as I am concerned. More

2002 Accord EX A very good dealership. I had preventative maintenance and "detailing" done. This was my first experience with Great Lakes Honda - formally Mike Pru A very good dealership. I had preventative maintenance and "detailing" done. This was my first experience with Great Lakes Honda - formally Mike Pruitt Honda. I am happy with the new dealership. More

2005 Accord Coupe I received excellent service both times I have taken my car in for service. I will continue to use this dealership and service department. I am very p I received excellent service both times I have taken my car in for service. I will continue to use this dealership and service department. I am very pleased with the repairs and maintenance on my vehicle. More

Well cared for in Service Dept Kathy in Service Dept was knowledgable, professional, and concerned about my needs given that the repair might take awhile. She was friendly and custo Kathy in Service Dept was knowledgable, professional, and concerned about my needs given that the repair might take awhile. She was friendly and customer-focused. More

Thirteen years of excellent service I've been bringing my 2002 Honda CRV to this Honda dealership at both this and its prior location for the past thirteen years and have always received I've been bringing my 2002 Honda CRV to this Honda dealership at both this and its prior location for the past thirteen years and have always received excellent service from both the service advisors and service technicians. I've been especially pleased with the excellent service received during the past two years from Jeff Sondej, Service Advisor and Jeff, Chief Mechanic. More