Mike Pruitt Honda

I sent an email using the Mike Pruitt website to request information on trading in my lease early and leasing a newer Civic. I received a reply the same day from Marcus. He was able to work with me via emai information on trading in my lease early and leasing a newer Civic. I received a reply the same day from Marcus. He was able to work with me via email. I came in on a Saturday afternoon and left a few hours later with the car I wanted. He was very helpful and professional and made the new car process enjoyable. I would recommend this dealership and the salesmen to everyone I know who is interested in a new car. I love my car! More

I have been in the market for a new car for months. I am very passionate about automobiles and have been in the tire industry for over 3 years. After doing a lot of research and visiting the Cleveland auto very passionate about automobiles and have been in the tire industry for over 3 years. After doing a lot of research and visiting the Cleveland auto show, I knew that the newly designed 2013 Honda accord sport is for me. My only dilemma was what Honda dealership do I want to make my purchase at? I went onto autotrader and submitted some information on what I was looking for. These names came to mind: Mike Pruitt, Classic, Park, and Jay. I've been to Park Honda before and felt their customer service was not at the level I expected, they were out. I've spoke to Jay Honda and they seemed very nice and customer oriented, however they are located in Bedford. I live in Cuyahoga Falls and drive pass Mike Pruitt on Route 8 almost everyday and they were the first people to send me an e-mail asking for my business. Many of my own friends and customers purchased vehicles from Mike Pruitt and I've only heard good things. The first response shows that they are ambitious and really want to earn my business.This was the obvious dealer to visit first. I came in on a weekday and they were slow. I was greeted as soon as I walked in and asked for the sales person that emailed me. He greeted me and remembered the e-mail. We went for a test drive and it was everything I had expected. I would return on Saturday to make the "deal". I got a great price and a fair value for my trade in, but the friendliness and personability of the staff is what sealed the deal. They earned my business and me as a customer. I want to thank Marvin Maffett for his persistance and service. More

Most people including my wife and I consider buying cars as somewhat stressful as it rates 2nd to buying a house. Anytime you're spending a considerable amount of money. Janice and I for the first time in o as somewhat stressful as it rates 2nd to buying a house. Anytime you're spending a considerable amount of money. Janice and I for the first time in our lives decided to our two vehicles at the same time. We had narrowed the brand we were going to buy down to two, either a Honda or a Toyota. I wanted a coupe or sports edition and Janice wanted a sedan, so we were looking at the Honda Accord Sedan EXL and Coupe and the Toyota Camry XLE and SE. I ultimately went for the Honda Accord Coupe and my wife initially was going to get the Toyota Camry XLE, however Toyota had to order the vehicle since they had none on their lot that matched what she wanted on the car. While we were dealing for my Honda Accord Coupe, the service we were getting from Ed Bell and getting the opportunity to meet Jason, Marvin, Jacob, Dave G., Tom Brown and Justin Miller my wife was starting to reconsidered her decision. Ultimately my wife reconsidered and we came home with the Accord Sedan EXL this evening. She reconsidered because of the people working at the dealership and the service we were getting from Ed and others. So give all your staff at Mike Pruitt Honda a big slap on the back and an atta boy because they are the reason we bought both cars from your dealership. Ed Bell was a great sales person and it was a pleasure dealing with him. There was one thing that I want to make comment on as I wouldn't think it would be a good selling technique, and I don't even know if Tom Brown realized what he said to my wife and I as we were purchasing my Accord Coupe this past Saturday, while he was going over the warranty extensions and other packages. When he was addressing the extended warranties he made it known to us that the 2013 Accords were in the first year of having the CVT drive train and you never know when something might go wrong with something new. This comment made both me and my wife think, so Honda does trust their newer technology so make sure you offer them an extended warranty. Just something that caught our attention and made an impression. It obviously didn't impact whether we would or wouldn't buy a Honda, but we remembered the comment. More

Excellent service! Marvin was informed and did a great job. I am a loyal Honda fan and will be back. The entire process was about 3 hours long, from test drive to driving away. job. I am a loyal Honda fan and will be back. The entire process was about 3 hours long, from test drive to driving away. More

Very nice was not pushy at all would recommend to anyone. Would come here again if we need another vehicle. I was very happy to not have pushy service made me feel good. anyone. Would come here again if we need another vehicle. I was very happy to not have pushy service made me feel good. More

Overall sales experience was very positive. Closing was quite smooth. The salesman very respectful. He was persistent but not over-bearing. I was impressed with the other services offered, but aware of. quite smooth. The salesman very respectful. He was persistent but not over-bearing. I was impressed with the other services offered, but aware of. More

when searching for quotes on internet for chosen vehicle, quote given was reasonable and when i arrived the price was honored, Mr. Morris (salesperson contact) was ready at time agreed upon and the car was r quote given was reasonable and when i arrived the price was honored, Mr. Morris (salesperson contact) was ready at time agreed upon and the car was ready for a test drive. Intimidation, pressurized sales strategies, and bait and switch tactics were not employed. the transaction was smooth without any 'surprises'. i cannot say this for the other dealerships i visited. Marcus Morris made certain i understood all the new technologies in the car and explained how they worked...much appreciated...i was given a tour of the dealership's service area (very clean) and i can say that Mike Pruitt will have my future business. Marcus Morris was cordial, concerned, business manicured with a great demeanor; he deserves recognition and a raise by the dealership. More

I was pleased with the Experience with John Russo at Mike Pruitt Honda . He worked hard to get me tke best Price on 2013 Accord EX-L John was very friendly and answered i had thruly . The meeting with Dave Pruitt Honda . He worked hard to get me tke best Price on 2013 Accord EX-L John was very friendly and answered i had thruly . The meeting with Dave Gesualdo to sign all the Documents also went well. I recommend any body who is interested in a Honda to Mike Pruitt (John / Dave Thanks guys More

My wife and I had need of a second car and were pre-approved through our credit union for financing. By the time I got to Mike Pruitt dealership, I had very little time left in the day. Our salespe pre-approved through our credit union for financing. By the time I got to Mike Pruitt dealership, I had very little time left in the day. Our salesperson, Mike, was gracious and friendly, and immediately showed me an attractive 2002 Honda Civic. Mike provided the Carfax report as well as the work order. The total time spent at the dealership was about 90 minutes. I will certainly be returning when I need to update my own vehicle! More

I recently purchased a new Honda Accord from Mr. John Russo. I found him to be very knowledgeable and professional in his presentation. I would highly recommend using Mr. Russo's services and Mike Puri Russo. I found him to be very knowledgeable and professional in his presentation. I would highly recommend using Mr. Russo's services and Mike Puritt Honda to anyone in the market for a new car. More