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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
776 Reviews

776 Reviews of Mike Murphy Ford Inc - Service Center

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March 12, 2020

We have purchased all of our family vehicles from Mike for over 30 years, and have always been pleased with the excellent service we received. More

by sumi5659
Recommend Dealer
Yes
Employees Worked With
Kevin, Jeremy in the service dept
March 11, 2020

Always a top notch team to work with from buying a new car to the service department. Always happy when I walk out of the building! More

by EABURSOT
Recommend Dealer
Yes
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

Outstanding Service Department Outstanding service department that has great customer service Very helpful and they go above and beyond any other service department in the area. Cu More

by SJB1833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
March 05, 2020

Took my car in for oil change and tire rotation and was very pleased with customer service from the service department and with the time it took for completion. Very satisfied with mike Murphy Ford in Mort More

by CHRISTINAKISNER146
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guys in service department
March 04, 2020

The works service There were very quick and efficient with the service and kept me well informed of what may be needed in the future. I felt my car was in good hands. More

by LIBBY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of name
March 04, 2020

This review is for SERVICE only ..... Pete and the guys in SERVICE were great. They even took the time (at no charge) to top off my blinker fluid. They tried their best to figure out why my Ford Pass Re More

by HAYDEN622
Recommend Dealer
Yes
Employees Worked With
I was in for Service and not sales.
March 04, 2020

Great service as normal. Guys got me in within a day of me stopping by and the service was quick. Never have issues with mike Murphy ford More

by limey.69
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No service guys listed to choose from
March 04, 2020

Purchasing my car was a 5 star experience, thanks to Tim Richardson, servicing her was every bit as easy. Thank you Pete in service and Tim...I really have liked buying from Mike Murphy Ford More

by ARDIENNE1
Recommend Dealer
Yes
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete, Tim Richeson
March 01, 2020

Purchased a 2018 Ford F-150 in the spring of 2019. Had transmission problems within 2 months of purchase that are still persisting today after taking it in 4 times now while under warranty More

by JLSanders
Recommend Dealer
No
Employees Worked With
Mike Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Mike Murphy Ford Inc responded

Jason, we are sorry you are having an issue with your truck, we understand your frustration and want to help you make sure everything gets corrected. Your truck is covered by warranty and we will make every effort to correct the issues. I can have our service department give you a call and have your truck brought back in to see what we can do to correct the issue. Please let us know how we can help you with getting your problem corrected.

July 19, 2019

Above and beyond again Service department and Nick Reese did it again... I had a appointment for key fob not recognizing vehicle.. called Nick Reese and he set me appointmen More

by John0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOB IN SERVICE 5 stars, Nick Reece
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