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Mike Murphy Ford Inc

Morton, IL

4.8
4,240 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,240 reviews

April 10, 2023

Good customer service. Quick to get my car done. Would recommend. The dealership as a whole has been very helpful. More

by NURSE_TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brekke
April 10, 2023

Very nice dealership with a variety of cars to choose from. Clean, friendly. My only complaint is that my new car was not cleaned before I picked it up. More

by ashleywebb1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

They do an amazing job with fast friendly service everytime I get my vehicle serviced More

by Kathy Prisby
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

Great customer service, they were very understanding when my husband was late for our oil change! More

by MILLERTEXAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

I had a wonderful experience with Mike Murphy Ford. Brandon was fantastic and very knowledgeable answering all of my questions and helping me choose a car that was a best fit for my personal wants and More

by dndmiller09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Great customer service. Very thorough going through the whole process and made sure we got everything we wanted More

by Addison ita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Took out extended warranty so i would maybe save money down the road if i had and exspensive repairs. Engine light came on,took it to Murpys . They said it was a pressure relief valve for the fuel system. More

by LARPYLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Urbanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Mike Murphy Ford Inc responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Murphy Ford

Apr 12, 2023 -

LARPYLAR responded

I did come in and talk with your manager. Nothing was resolved. I done fixed it for 70 dollars and 20 minutes to put it on. Your service department wanted over 500.00 to fix it, really. So i will not ever buy from you or recommend anyone to you. Your 3k bumper to bumper warranty is a joke. You wont get anymore money out of my pocket. You should be ashamed of shady practices as this was for sure.

April 06, 2023

The staff are always friendly and recognize me. The usually get my car issues addressed. More

by KITBIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Very easy to get an appointment. Desk personnel were very courteous & helpful. Cost was fair & reasonable. Will always have work done at Mike Murphy Ford. Quick easy in & out f More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Very easy purchase of vehicle. No pressure , very attentive to our wishes. Would buy again More

by tdeg54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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