Mike Murphy Ford Inc

was pleased with the service dept. handling of my situation and getting my car fixed as soon as possible handling of my situation and getting my car fixed as soon as possible More

Kevin was very personable and answered all our questions. We would buy another vehicle from this dealership. We would buy another vehicle from this dealership. More

Work was done in a timely manner. We don’t live in Illinois anymore. However, we are still in Illinois quite a bit. Mitch Urbank accommodated everything I needed to get done. We don’t live in Illinois anymore. However, we are still in Illinois quite a bit. Mitch Urbank accommodated everything I needed to get done. More

Great service department. Very helpful, efficient and professional. My car was serviced in the time promised. Very helpful, efficient and professional. My car was serviced in the time promised. More

Outstanding customer service with good communication to keep me updated on the status. Thank you keep me updated on the status. Thank you More

Worked a price quick everyone was great to work with. All questions were answered.We had a good buying experience compared to other dealers we have been to Would recommend this dealership. All questions were answered.We had a good buying experience compared to other dealers we have been to Would recommend this dealership. More

I never met Matt Gensler. I only met with Mitch Urbanc. Mitch was great to work with. Kept me informed throughout the entirety. Good Service. Really, really disappointed tha I only met with Mitch Urbanc. Mitch was great to work with. Kept me informed throughout the entirety. Good Service. Really, really disappointed that my transmission malfunctioned; 5 years, 25,000 miles. Like new. More

Drew Q was great to work with ! thanks also to Jeff L for the great price didn’t need to negotiate Overall great experience thanks also to Jeff L for the great price didn’t need to negotiate Overall great experience More

pleasant place and people. took longer than i figured. we had driven way over 100 miles and wanted to get back. all in all a good experience. took longer than i figured. we had driven way over 100 miles and wanted to get back. all in all a good experience. More

2020 F350 Diesel Dually 30k miles. I made an appointment for my recall, a couple weeks out, short staffed. That’s fine it’s my spare vehicle. A couple days prior I added 2 things while I made an appointment for my recall, a couple weeks out, short staffed. That’s fine it’s my spare vehicle. A couple days prior I added 2 things while they had it. Check 3 tires as they were losing air, 10 lbs a week since I bought it about 4 months ago. A couple tires needed air when I test drive it. I also added, door code, Ford Factory Code. The money I spent, I should have never had tire problems and the factory code should have been supplied at sale. I didn’t know? The dealer had my truck a little over a week. Again which is fine and it’s my spare vehicle and I told them that. They took care of my recall, supplied the factory code and my tires. They replaced all 6 valve stems, plugged 1 tire (nail), replaced 2 lug nuts and rebalanced 1 tire. They went above and beyond after the sale but their pre-inspection should have caught it. That’s why I rated the dealer 4/5 stars. For 4 months myself (the customer) has been filling up 3 tires weekly-biweekly. I was reading the manual and found out about the Factory Code. Googled and YouTubed it several times trying to get the code with no results. More