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Mike Murphy Ford Inc
Morton, IL
4,236 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,236 reviews
November 09, 2023
We had a terrible experience. We have used the parts department twice. Once to repair a bulging tire and this time for a couple repairs. We purchased a close to 4,000 dollar bumpe We have used the parts department twice. Once to repair a bulging tire and this time for a couple repairs. We purchased a close to 4,000 dollar bumper to bumper warranty and tire warranty when we first bought the car. We were told we would never have to worry about unexpected repairs if we paid up front. The first time they refused to repair the tire unless it completely popped, when it is advised not to drive on a bulging tire, because it can lead to more serious accidents if it were to pop on the road. This time we took it in to get it looked at. They never mentioned any cost for a diagnostic test. They also never asked us if a diagnostic test was okay. They found two problems with my car and told us that one was covered and the other was not. We opted to repair the one not covered ourselves. They then charged us a 164 dollar fee for the diagnostic test. They said it would have been covered if the warranty covered the repair. I could have taken it to the local advanced auto and got it done for free. Not to mention one of the problems they found was covered, but they put the diagnostic under the problem that wasn't covered instead. We have bought two vehicles from Mike Murphy Ford. The first one we did not have a warranty one. We thought the salesman were very helpful and appreciated them, so we bought another vehicle. But since this experience with the warranty, we will not buy another vehicle from them. They took advantage of us, and we will continue to let people know not to use them in the future. More
by jacobjroberts96
Verified Customer
November 08, 2023
Anthony Davis was a great salesman! He went over and above to make our buying experience pleasant and provided excellent communication throughout the whole process! I would highly recom He went over and above to make our buying experience pleasant and provided excellent communication throughout the whole process! I would highly recommend him and the Mike Murphy Dealership!! More
by martiniemom
Employees Worked With
November 07, 2023
Have been a customer for over 20 years. My first choice in dealerships. Service is usually good.. My first choice in dealerships. Service is usually good.. More
by LS_HAY
Employees Worked With
November 05, 2023
My wife and purchased a 2018 Ford Escape great experience and Sales Rep Tim and staff were very professional and made the buying experience fantastic. experience and Sales Rep Tim and staff were very professional and made the buying experience fantastic. More
by edstandefer
November 05, 2023
This is my third vehicle and they have always given great service. Richie listened to what I wanted and was able to help me choose the right vehicle. service. Richie listened to what I wanted and was able to help me choose the right vehicle. More
by Mazda girl
November 05, 2023
Nathan was great to work with. No pressure and upfront with vehicle history. Curt made the financing process easy and fast. No pressure and upfront with vehicle history. Curt made the financing process easy and fast. More
by gapolla73
November 04, 2023
Sales was very helpful and courteous. Easy to work with staff and willing to work with customers. Easy to work with staff and willing to work with customers. More
by Jpf85
November 03, 2023
Friendly staff who paid attention to our concerns and worries. Made sure our experience was satisfactory worries. Made sure our experience was satisfactory More
by truell_2000
November 03, 2023
Very respectable patient all around amazing people. Explain everything answered all of our questions we had Explain everything answered all of our questions we had More
by Brandymcgillivry
November 03, 2023
I have been going to mike murphy ford for service for over 20 years and they have always been good to me. Never had any problems with their service. over 20 years and they have always been good to me. Never had any problems with their service. More
by MAPWAG
