Mike Murphy Ford Inc
Morton, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,236 reviews
Brett Bergman is very personable. We enjoy dealing with him. The only problem we have had is that no one takes enough time at time of pick up to help us setup the features that w We enjoy dealing with him. The only problem we have had is that no one takes enough time at time of pick up to help us setup the features that we feel we need. The new vehicles have so many programable features that we don’t feel confident setting them up. I’m sorry, I try but some puzzle me. Our technology abilities are limited. Probably because of our ages. I’m thinking of making a list of the ones we need help with. Then call Brett to see if we can set up a time for help. Thank you for listening. More
Super friendly professional and welcoming. Alicia was awesome and getting the best deal on financing. Kevin is simply OUTSTANDING!! I will definitely be going back for my next purchase. Alicia was awesome and getting the best deal on financing. Kevin is simply OUTSTANDING!! I will definitely be going back for my next purchase. More
Friendly, honest and helpful. Would buy another car there. Great price. Straight forward.and great selection. Would buy another car there. Great price. Straight forward.and great selection. More
Fantastic! ! We really like the people and they deal fairly. We like our new truck too. It is pretty and has the features we need. ! We really like the people and they deal fairly. We like our new truck too. It is pretty and has the features we need. More
Best buying experience i have ever had. Working with Drew,Jeff and Mike was a complete joy..I finally got the car i have been looking for. Working with Drew,Jeff and Mike was a complete joy..I finally got the car i have been looking for. More
Easy to talk to and determine best financing. I’m going to like this dealership I’m going to like this dealership More
Excellent dealership They are very nice,with good approach and understanding. They are able to solve problems. approach and understanding. They are able to solve problems. More
They facilitated scheduling an appointment a. s.a.p. Listened to concerns, taking notes, answering questions patiently. Gave detailed information regarding needed repairs. Provided detailed docume s.a.p. Listened to concerns, taking notes, answering questions patiently. Gave detailed information regarding needed repairs. Provided detailed documentation of services performed. Provided valet service. All Staff involved were friendly, polite and professional. More
Out of state buyer who purchased a 2022 Lincoln Navigator L. Brandon made this transaction exceptionally easy and transparent. He went the extra mile by taking additional photos and even made a personalized L. Brandon made this transaction exceptionally easy and transparent. He went the extra mile by taking additional photos and even made a personalized video tour of the vehicle to help alleviate any concerns my discerning wife may have had. After the sale was completed, he made sure to get the vehicle completely ready for transport to the west coast, he even sent photos as the vehicle left the dealership on the transport trailer. Once the vehicle arrived, my wife was even more pleased. From start to finish, Brandon and all the support staff at Mike Murphy Ford made this purchase seamless! 10 out of 10, would buy again! More
My sales person Anthony and my finance person Todd were both great! Anthony was extremely responsive from the moment I called to ask about the vehicle I wanted, and met my needs with every single thing both great! Anthony was extremely responsive from the moment I called to ask about the vehicle I wanted, and met my needs with every single thing I asked for (which may have been a lot); even when my requests were “outside of the norm”. What I appreciated about Todd was his down to earth personality and sense of humor while still being extremely professional and knowledgeable in his field. He is truly a people person and an expert at what he does. I have zero complaints about the staff I worked with!! So here are my only negatives about the dealership itself. 1. The glove compartment bibles. Apparently they are placed in vehicles routinely at this dealership. While some may appreciate this, I myself didn’t. If I could have simply thrown it away I wouldn’t even be writing this. However, they actually apply them to the owners manual book, and it leaves a residue all over it when you remove it. I would have preferred my leather cover to remain intact. The Bible’s may also offend some, as everyone does not practice the same religion or have the same beliefs. 2. They do not do the vehicle registration/licensing as part of the overall purchase and have the license plates mailed to you as is routinely done at other dealerships. This could be quite costly to some people to have to come out of pocket to pay the fee, after the fact and not have it rolled up into the loan itself like it normally is. This said, they did offer to roll it up into the loan and then mail me a check for the cost separately. This is a nice gesture and I’m sure would come in handy for many. My preference overall would be to not have to go perform this action on my own and have my license plates mailed directly to me as I am accustomed to and have had done with every car purchase I’ve made prior to this one. Hopefully this is helpful to the dealership and customers going forward! More