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Mike Murphy Ford Inc

Morton, IL

4.8
4,245 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,245 reviews

April 13, 2022

All employees were polite and courteous. We are disappointed that we received our vehicle back to find none of the issues were resolved. More

by ELEVATORMAN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
Apr 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. We will have our Customer Service Specialist reach out to you and see what we can do to turn things around and make sure the same thing doesn't continue to happen. Mike Murphy Ford

April 12, 2022

We had a great buying experience. No high pressure sales and I felt very informed with my purchase. More

by britta07youssi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for choosing Mike Murphy Ford Inc! Congrats on your new purchase, and let us know if Nathan, Levi, and our team can be of any more assistance! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Everyone at the dealership has been great to work with through the whole process of the purchase. Nick, Jeff and the others have done a great job. More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Jim, Thank you so much for your kind words for Nick and Jeff, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Had a great experience working with Richard Geiger. We had fun and got everything taken care of quickly! He was very personable and easy to ask questions to. Very smooth process for buying a car! T More

by CMSTEPHENS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe was also wonderful at the front desk!
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Here at Mike Murphy Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Richie, Chloe, and Todd. It was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Service waiting room is a poor representive of the dealership. No staff person to care for people waiting for cars. Area is so far from service area no clear communication as to status of repair. More

by BSANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're sorry to hear that you weren't fully satisfied with your service experience. Please don't hesitate to reach out if you would like to discuss this further. We appreciate your business and hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 11, 2022

When our daughter was ready to purchase a new car for herself, the first thing I did was contact Brandon to help us. He did not disappoint. This is the 6th car that someone in our family has purchased fr More

by Connie Pelekoudas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Salvati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Connie, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 11, 2022

My salesman at Mike Murphy Ford was Christian Hill. Interacting with him was exceptionally easy from the moment we first spoke on the phone to in person at the dealership. Great guy and he made the ent More

by Jake B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hill
Apr 11, 2022 -

Mike Murphy Ford Inc responded

Thank you, Jake, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 10, 2022

Did a very good job in a timely manner, but they need to wash the vehicle like other dealers. More

by SAMSFM81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know person name
Apr 10, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

April 10, 2022

They were supposed to check fluid levels and this morning I decided to check window wiper fluid and I can see none I payed the service and didn't get it. Very un happy More

by Blackcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Mike Murphy Ford Inc responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Murphy Ford

April 10, 2022

Easy to do business with, great vehicle, Drew did a great job with the process More

by TB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew Quisenberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad Drew was able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

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