
Mike Erdman Nissan
Cocoa, FL
By Type
264 Reviews of Mike Erdman Nissan
I purchased a 2007 Nissan Quest. Immediately after driving it off the lot, I had to return to the Dealer because the van pulled to the right. Since then, every single tire rotation results in the sam driving it off the lot, I had to return to the Dealer because the van pulled to the right. Since then, every single tire rotation results in the same problem, van pulls to the right and this has been for 70,000 miles. I take it to the Dealer for every service and they can't resolve this problem. After countless complaints of vibration and pulling, the service department suggested not to rotate the tires. This is obviously a sign of not knowing the root cause and we have been subjected to paying increased service fees for tire repair, break repair, and vehicle alignments. Also, they do not honor the "tire for life". As I mentioned, I bring it to the Dealer for every service. This past weekend they said that my tires were coupling due to the the shocks being worn in the rear of the van and they would not replace the tires. I had to buy 2 new tires. And if my shocks were bad, it is hard to believe that they didn't inform me during my February maintenance. Also, I had the rotors replaced in November because of vibrations. The rotors had to be replaced again in April (5 months) and the service department said this was due to the way I drive the vehicle. Of course, this doesn't happen to any other vehicle I drive. More
We purchased a 2008 nissan pathfinder. 28 days later they accused us of fraudulent paperwork. They took the truck back. They told us we would get our $2500 cash down payment back. Instead of giving us the do accused us of fraudulent paperwork. They took the truck back. They told us we would get our $2500 cash down payment back. Instead of giving us the down payment back they applied it to the loan of our trade. So now we are out our $2500. But we do own a car worth less than that. Thanks for all the lies and deceit!!! More
I purchased my first Nissan Altima in 1994 and since have purchased or cosigned for 5 vehicles all at what first was Sutherlands and now Mike Erdmans. Vicki Finder has been my contact for most of these years purchased or cosigned for 5 vehicles all at what first was Sutherlands and now Mike Erdmans. Vicki Finder has been my contact for most of these years since 1994 and she has always been professional, courteous and above all honesty in her dealing with me as a customer. I would think Ms Finder is a valued employee for Mike Erdman Nissan. Happy customer, G Janousek. More
I have delt with this dealer for years. It is the most professional in the area.It is a pleasure to do business with this dealer.I have done business at this location since 1970, with very good results. I professional in the area.It is a pleasure to do business with this dealer.I have done business at this location since 1970, with very good results. I would recommed this dealership to all my friends. More
I feel that Labor charges of $534.69 were a bit excessive for the three hours my vehicle was in the shop, however the service provided by Master Tech Richard Marks was, and always has been, is of the highest for the three hours my vehicle was in the shop, however the service provided by Master Tech Richard Marks was, and always has been, is of the highest quality. I hope I am fortunate enough to have him service my vehicle during future visits. Also, I find Vicki Finder a pleasure to deal with in arranging my needed services. More
Wayne did an absolute great job on replacing the front bumper and repairing scratches on the rear quarter panel of my 2009 Lexus. I could not be happier with his skill and treatment from the folks in the bumper and repairing scratches on the rear quarter panel of my 2009 Lexus. I could not be happier with his skill and treatment from the folks in the Body Shop. This is the third time I have used this Body Shop - Excellent More
Traded in a 2003 Jaguar, could not get decent service in our are. Usually waited till we we up in North Jersey to have car serviced. If Mike Erdman had a Jaguar dealership here in our area would have purcha our are. Usually waited till we we up in North Jersey to have car serviced. If Mike Erdman had a Jaguar dealership here in our area would have purchased another from them. Car we did purchase was a Nissan Rouge which is fantastic to drive and service has been a great exparience. More
Tommy Blair did an excellent job fixing my 2004 Titan LE, even gave me a free loaner car. He worked very well with the insurance adjuster to speed the process, but to make sure my Titan was fixed correctly. even gave me a free loaner car. He worked very well with the insurance adjuster to speed the process, but to make sure my Titan was fixed correctly. Thanks again to Mike Erdman and Tommy Blair. We just recently bought a new Nissan Altima from Carton (Mike Erdman sales). We have a Nissan dealer 6 miles from my house, but ALWAYS only go to MIke Erdman! Thanks, David and Patty Wright Indialantic, FL More
I have purchased all my cars here for over 20 years so when my car was damaged, there was no other body shop that I trusted to do the work. The staff was friendly, efficient and met all time frames. They when my car was damaged, there was no other body shop that I trusted to do the work. The staff was friendly, efficient and met all time frames. They kept me advised of the progress of the work and promptly notified me of any change in the promised date. Everyone did a great job of making a difficult, stressful situation bearable. Many thanks to Tommy, Wilma, Cindy, Lee, Richard and anyone else for their efforts! More
This is the third car in ten years that we have bought at this dealership. We have always found the salesmen and service department to be friendly and caring. Of course, I feel I paid a good price for my l this dealership. We have always found the salesmen and service department to be friendly and caring. Of course, I feel I paid a good price for my latest car, or I wouldn't have completed the sale. Hopefully, this car will please us as the past two continue to. Thanks to the service department for keeping my family autos up and running! More