Mike Erdman Nissan
Cocoa, FL
By Type
239 Reviews of Mike Erdman Nissan
Service was fast and pleasurable. Billy fixed the two issues I had with the car in ten minutes. Then changed the oil, rotated the tires and an allignment and still had me out of there in an exceptable ti issues I had with the car in ten minutes. Then changed the oil, rotated the tires and an allignment and still had me out of there in an exceptable time frame. Washed and vacuumed the car afterwards. I will not go anywhere else. Thank you Billy! More
Roy was very friendly and helpful. The job done quickly with little fuss. The only area of improvement I could think of is to let customers know if off schedule of appointment. Thx with little fuss. The only area of improvement I could think of is to let customers know if off schedule of appointment. Thx More
If I could give them no stars I would. I brought my Nissan here for a possible Freon leak. Our symptoms were low Freon and I wanted it check to see what is going on. The service manager brought the tec Nissan here for a possible Freon leak. Our symptoms were low Freon and I wanted it check to see what is going on. The service manager brought the tech to me telling me that I needed a new compressor, and gave me a price of $1,010.00. I called my husband who came to the dealership and spoke with the tech. They did recharge the a/c but said that the compressor is bad. My husband called Air Mobil of Brevard in Melbourne and told the guy on the phone what the car was doing and what Mike Erdman Nissan said. Spencer from Air Mobil said that they are trying to sell you a compressor and he has been doing a/c for over 20 years and that is not a compressor problem. I took my car to Spencer and the entire problem was that it needed a Freon charge. Spencer only charged me $28 to look at the car where Nissan charged $115. The tech at Nissan also got oil on my seat and left a dirty oily rag in the car and did not even use a floor cover. Do not bring your car here for service unless you like wasting money. More
very friendly staff, like the fact that they covered my seat with plastic and put paper floor mats down to protect my front mat whilst doing the oil change,was quick and i got a car wash also ,very pleased seat with plastic and put paper floor mats down to protect my front mat whilst doing the oil change,was quick and i got a car wash also ,very pleased with the service. More
Billy Stevens is the only reason that I have my automobile serviced at Mike Erdman. I have a confidence in this consultant that is unmatched to date. I've never felt like I have been misled regardi automobile serviced at Mike Erdman. I have a confidence in this consultant that is unmatched to date. I've never felt like I have been misled regarding repairs or service. I have always been treated fairly with respect to pricing of service and I have never had to wait an unreasonable amount of time for service. Billy goes out of his way if necessary to make sure that my experience at Mike Erdman is simple and convenient. I have never felt that I was overcharged or had unnecessary service done. If it were not for Billy, I would be taking my care to C&C Automotive. More
My service rep is Vicki Finder. She is always willing to help me in a very courteous and professional way. Dealing with her it is a pleasure. I am very satisfied with the maintenance my car has received. help me in a very courteous and professional way. Dealing with her it is a pleasure. I am very satisfied with the maintenance my car has received. I will consider favorably the purchase of a new vehicle from Mike Erdman because their customer's support. More
Arrived and turned my vehicle in for service, was treated great by Roy Swinson, I have no complaints on the quality of the service work on my vehicle, or the overall experience with the service on my vehicle great by Roy Swinson, I have no complaints on the quality of the service work on my vehicle, or the overall experience with the service on my vehicle. More
service is always good, and always done in a timely manor I only use the dealer ship for service issues, I have not purchased a car from this dealer I only use the dealer ship for service issues, I have not purchased a car from this dealer More
Billy Stevens went out of his way to be sure we received excellent service and it was appreciated very much. Our car was washed before returning it to us. Great service appointment. excellent service and it was appreciated very much. Our car was washed before returning it to us. Great service appointment. More
My experience at the dealership is always pleasurable and Billy works with my schedule wonderfully. I always know that I can go there for any problems with my car and they will be fixed and taken care of :) Billy works with my schedule wonderfully. I always know that I can go there for any problems with my car and they will be fixed and taken care of :) More