Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 606 reviews
I met Steve Black through my brother, who purchased a truck from Steve. I purchased a Ford Edge. Steve Black was extremely professional and answered every question I had. The entire purchase process wen truck from Steve. I purchased a Ford Edge. Steve Black was extremely professional and answered every question I had. The entire purchase process went smoothly. The financing offered to me was better than I had expected. I had also received a large Ford and dealer rebate because my car was a 2010 end of season purchase. I have been extremely satisfied with Mike Castrucci Ford. They contact me by e-mail regularly to make sure I am happy with my car and if I need anything. I have had my car serviced by their service department. They are very friendly and helpful. I would definitely recommend Steve Black and Mike Castrucci Ford to my family and friends and I would purchase another vehicle from them when it is time. More
First off, I would like to say that I will definitely recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought wo recommend this dealership to anyone in the market for a new car. Scott was my salesman and he knew that I had a couple of requests that I thought would be really hard to meet. Wally and Scott helped me get out of my trade, and gave me the right amount for it. My payment was in my budget and I left very happy, actually feeling good, really good about this purchase. I love the Focus and would recommend this car, this dealership and Scott Turner to anyone in the market for a new vehicle. More
In the past I had always owned chevy's they were kind of the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from d the family thing. I did A LOT of homework from dealerships via the net and going in person, I spent 3 months looking around. I got every thing from dead eyes to obvious lies, and one guy actually walked away from us because we we not planning on buying that day. So let me save you all a lot of gas time and heartache, not all dealers are the same. Even if they are under the same flag. Go to Mike Castrucci in Alexandra Kentucky its well worth the drive. I bought a Ford F150, My salesman wouldn't even give me a chance to negotiate because he kept coming back with more money off the truck. He even gave me an 1100 dollar trade in on a totaled car that should have been towed in to the place.(more honestly it should have been crushed) I had the best buying experience from this place, so good I went back and bought my wife a second car. Not only because of the experience but because it was also the top over all rated car and the truck is awesome. My salesman keeps in touch with me just to make sure everything is going good, that was 6 months ago. I'll be willing to bet you will not find this kind of dedication towards their customers anywhere else. Even the service is fast and priced very fair. I am now the black sheep in the family for buying ford, yet funny enough my dad cant stop walking around it. Oh yeah, and guys, you wanna get the wife out of your hair, get her one, if she's not gone, she's in the driveway playing with all the buttons! More
I was hesitant to buy a new vehicle to begin with. I called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it w called the dealership and spoke with Scott and our conversation made me feel very comforable. The last time I had purchased a brand new vehicle it was in the 90's, and I was nervous because it had been so long. However, Scott took plenty of time with me showing me the updated "Ford Escort" which I learned has become the Focus. I fell in love with this vehicle on the spot, and the more time I spent with my salesman Scott, the more relaxed and excited I became about purchasing this new vehicle. I would recommend this dealership and Scott Turner to family, friends, and co-workers, or to just anyone who is hesitant in this scary economy to buy a brand new vehicle right now! Thank you Castrucci Ford and Scott for making me feel at home, and I absolutely love my Focus! More
I have purchased over 15 new cars from dealerships in the past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first ti past 15 years and absolutely despise shopping for cars because of the greediness and overall unfriendliness of most dealerships. This is the first time I've had a good experience buying a car. The salesman was great. He was professional, friendly and most important, he did not play the back and forth game with the sales manager. I gave them a price that I thought was fair for their vehicle and told them that I wanted a fair price for my trade and it was done. I recommend that anyone in the market for a vehicle visit Mike Castrucci. I will definitely be returning in the future. More
I was looking for a new SUV and looked up the dealership and models on the Internet. I was contacted immediately and offered an opportunity to come to the dealership and test drive a vehicle. A day or two l and models on the Internet. I was contacted immediately and offered an opportunity to come to the dealership and test drive a vehicle. A day or two later I received a call from the salesman. We set up a time for me to come and see the vehicles. When we got there Jeff Chesser was the salesperson we worked with and he was wonderful. I am a professional businesswoman and I was buying this vehicle for myself. My husband and son were with me bur the final decision was mine and Jeff respected the fact I was the decision maker in this purchase. Purchasing this new Ford Expedition was a great experience. More
This was one of the best experiences I have ever had while purchasing a vehicle. Of course I was recommended by family and word of mouth is ALWAYS the best way to go! Jason took the time to see what ve while purchasing a vehicle. Of course I was recommended by family and word of mouth is ALWAYS the best way to go! Jason took the time to see what vehicle best suited me with my budget in mind. As we speak now, I am referring them to other friends and family! I have never had such great customer service! Nic, in financing, was just as kind and helpful and sought out the best affordable rate as possible. I will continue to go to this dealership for my next vehicle and I refuse to go anywhere else! Thanks for the help and great patience! More
Brian was excellent and very helpful. We left feeling unpressured, informed and like we got a good deal. After going home to research we returned to buy the lincoln. The finance dept was very friendly a unpressured, informed and like we got a good deal. After going home to research we returned to buy the lincoln. The finance dept was very friendly as well and we left feeling excited about our new vehicle. Thanks Brian for everything! More
Overall, this is the most outstanding experience we have ever had when buying a car, and we have bought 5 in the twenty years we have been married. Jason did an awesome job presenting our vehicle to us. He ever had when buying a car, and we have bought 5 in the twenty years we have been married. Jason did an awesome job presenting our vehicle to us. He knew the produce inside and out. He was very friendly, courteous, and respectful of our time and wishes. We would highly recommend him to our family and friends. Because of his expertise, we will be back to buy another new vehicle in the near future. Jason will be our requested sales associate. More
I have bought a total of 7 new or used vehilces from this dealership. and have taken various friends to do the same. My salesman Jason Nuckles is outstanding. In the past I have not trusted dealerships nor s dealership. and have taken various friends to do the same. My salesman Jason Nuckles is outstanding. In the past I have not trusted dealerships nor salesman but after talking to jason he has made me feel comfortable and I have felt like I was being treated with dignity and respect.the website for this dealership is outstanding and very helpful. another reason I like my salesman Jason is because he showed me the vehicle that I was looking for and did not try to "up" sell anything. He explained every aspect of the deal to me in terms I could understand. He went through great lengths to make sure I understood every option on the vehicle I had chosen and made sure I was getting the vehicle I really wanted.I would not think about going to another dealership as long as Jason Nuckles is my salesman. this dealership is in fact the only one I have found to be trust worthy from start right through finance to delivery! good job! More







